Onsite Technical Support Specialist - Industrial Air

Atlas Copco Holding GmbH; Jakarta Pusat; On-site; IDR 200,880,000 - 312,480,000; Full time

Benefits offered by this job

Culture of trust and accountability

Lifelong learning and career growth

Innovation powered by people

Comprehensive compensation and health/

Job summary

Atlas Copco Holding GmbH is seeking a Technical Support professional to deliver structured and timely technical assistance to our field service engineers, back office, and customers in Jakarta, Indonesia. The role requires 3–5 years of experience with industrial machines, preferably air compressors, and solid knowledge of compressed air systems.

You will report to the National Technical Support Manager and may provide onsite support and project help as needed.

Qualifications

• 3–5 years of experience in operation of high quality industrial machines, preferably air compressors.
• Knowledge in Compressed Air or engineering system.
• Good analytical and problem solving skills.
• Proficient in Microsoft Office applications.
• Good written and spoken English and Mandarin.

Responsibilities

• Provide structured, professional and timely technical support to FSEs, Backoffice, service operations, customers, dealers/distributors and regions.
• Conduct onsite technical support and project support requests as needed.
• Provide accurate service information covering all aspects of a compressed air installation.
• Plan and conduct technical trainings to ensure field competence and skills are up to date.

Skills

Years of experience

Compressed Air knowledge

Analytical skills

MS Office

English & Mandarin

Tools

None

Job description

Atlas Copco Holding GmbH is seeking a Technical Support professional to deliver structured and timely technical assistance to our field service engineers, back office, and customers in Jakarta, Indonesia. The role requires 3–5 years of experience with industrial machines, preferably air compressors, and solid knowledge of compressed air systems.

You will report to the National Technical Support Manager and may provide onsite support and project help as needed.