Server

PT Ebony Mitra Pratama; Jakarta Utara; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

PT Ebony Mitra Pratama in Jakarta is seeking a guest-focused waiter to greet guests, take and serve food and beverage orders, and suggest menu items. You will work closely with the team to deliver exceptional service and maintain a clean, organized work area.

The role requires at least a high school diploma, 1 year in hospitality, good communication, and a willingness to work weekends and holidays. Mandarin is a plus and a professional, friendly attitude is essential.

Qualifications

• Minimum SMA/SMK graduate or equivalent.
• At least 1 year of experience in Restaurant, Bar, Lounge, KTV, or Hospitality.
• Able to work in a fast-paced environment.
• Mandarin speaking is a plus.

Responsibilities

• Welcome and serve guests with a friendly attitude.
• Take and serve food and beverage orders.
• Recommend menu items and assist guests.
• Keep the work area clean and organized.
• Make sure every guest has a great experience.
• Work well with the team to deliver excellent service.
• Follow company SOPs and service standards.

Skills

Wine knowledge

Spirits & Cocktails knowledge

Customer service skills

Communication skills

Team player

SOP adherence

Education

High school diploma or equivalent

Job description

Welcome and serve guests with a friendly attitude. Take and serve food & beverage orders. Recommend menu items and assist guests when needed. Keep the work area clean and organized. Make sure every guest has a great experience. Work well with the team to deliver excellent service. Follow company SOPs and service standards.

Key responsibilities

• Welcome and serve guests with a friendly attitude
• Take and serve food & beverage orders
• Recommend menu items and assist guests when needed
• Keep the work area clean and organized
• Make sure every guest has a great experience
• Work well with the team to deliver excellent service
• Follow company SOPs and service standards

Requirements

• Minimum SMA/SMK graduate or equivalent
• At least 1 year of experience in Restaurant, Bar, Lounge, KTV, or Hospitality
• Well-groomed with a positive attitude
• Good knowledge of Wine, Spirits, Cocktails, and F&B menu
• Good communication and customer service skills
• Able to speak Mandarin is a plus
• Honest, responsible, and a team player
• Able to work in a fast-paced environment
• Willing to work shifts, including weekends and public holidays