Senior Workplace Tech & AV Systems Lead

Grab; Jakarta Pusat; On-site; IDR 350,000,000 - 450,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental Leave

Birthday Leave

LASA volunteering leave

Grabber Assistance Programme

Flexible Work Arrangements

Job summary

Grab is seeking a Workplace Technology specialist to deliver and operate office technology across Grab offices in Jakarta. You will handle AV systems, meeting rooms, displays, and related infrastructure while coordinating with vendors and internal teams.

This role requires on-site presence and occasional travel to support projects in regional offices. You will report to the Senior Manager, Workplace Technology.

Qualifications

• At least 6 years of experience in IT infrastructure, AV, physical security technology, facilities technology, or relevant technical project delivery.
• Experience supporting office builds, site expansions, technology refreshes, or infrastructure implementation projects.
• Working knowledge of AV systems, video conferencing, meeting-room equipment, displays, audio systems, cabling, and basic network connectivity.
• Exposure to physical security infrastructure, such as access control, CCTV, visitor-management systems, turnstiles, or related hardware.
• Experience coordinating vendors, inspecting physical installations, validating commissioning outcomes, and following up on defects.
• Ability to manage multiple workstreams, coordinate stakeholders, maintain project documentation, and elevate delivery risks.
• Comfortable working on-site and responding to hands-on technical issues that cannot be resolved through remote support or automation.

Responsibilities

• Deliver workplace technology for office builds, expansions, renovations, and refresh, from site assessment through handover.
• Implement, maintain, and troubleshoot AV systems, meeting-room technology, displays, collaboration equipment, and related infrastructure.
• Support physical security infrastructure delivery and operations, including access control, CCTV, visitor-management devices, and associated site hardware.
• Coordinate site access, installation windows, safety requirements, business downtime, testing, commissioning, and project handover.
• Manage vendors and contractors, validate installation quality, track defects, and ensure delivery meets agreed scope, cost, timeline, and technical standards.
• Resolve hardware, AV, security, and network-adjacent infrastructure incidents; and maintain accurate technical documentation.
• Maintain project trackers, risks, dependencies, asset records, and status updates for assigned workplace technology projects.
• Use AI and automation to improve documentation, reporting, knowledge management, and routine workflows, while applying human judgment for on-site and business-critical decisions.

Skills

IT infrastructure

AV systems

Physical security tech

Facilities tech

Project coordination

Vendor management

On-site troubleshooting

Tools

CCTV systems

Video conferencing

Access control systems

Job description

Grab is seeking a Workplace Technology specialist to deliver and operate office technology across Grab offices in Jakarta. You will handle AV systems, meeting rooms, displays, and related infrastructure while coordinating with vendors and internal teams.

This role requires on-site presence and occasional travel to support projects in regional offices. You will report to the Senior Manager, Workplace Technology.