Senior Workplace Tech & AV Lead

Grab; Indonesia; On-site; IDR 400,000,000 - 700,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental and Birthday leave

LASA volunteering leave

Assistance Programme

Flexible working hours

Job summary

Grab is seeking a Senior Workplace Technology professional to support deliver and operate workplace technology across Grab offices in Jakarta. Role covers office build tech, AV infrastructure, security hardware, vendor coordination, and project delivery.

You will apply strong on-site technical judgment, coordinate with stakeholders, and resolve physical infrastructure issues during projects and incidents, reporting to the Senior Manager, Workplace Technology.

Qualifications

• `At least 6 years of experience in IT infrastructure, AV, physical security technology, facilities technology, or relevant technical project delivery.
• `Experience supporting office builds, site expansions, technology refreshes, or infrastructure implementation projects.
• `Working knowledge of AV systems, video conferencing, meeting-room equipment, displays, audio systems, cabling, and basic network connectivity.
• `Exposure to physical security infrastructure, such as access control, CCTV, visitor-management systems, turnstiles, or related hardware.
• `Experience coordinating vendors, inspecting physical installations, validating commissioning outcomes, and following up on defects.
• `Ability to manage multiple workstreams, coordinate stakeholders, maintain project documentation, and elevate delivery risks.
• `Comfortable working on-site and responding to hands-on technical issues that cannot be resolved through remote support or automation.

Responsibilities

• Deliver workplace technology for office builds, expansions, renovations, and refresh, from site assessment through handover.
• Implement, maintain, and troubleshoot AV systems, meeting-room technology, displays, collaboration equipment, and related infrastructure.
• Support physical security infrastructure delivery and operations, including access control, CCTV, visitor-management devices, and associated site hardware.
• Coordinate site access, installation windows, safety requirements, business downtime, testing, commissioning, and project handover.
• Manage vendors and contractors, validate installation quality, track defects, and ensure delivery meets agreed scope, cost, timeline, and technical standards.
• Resolve hardware, AV, security, and network-adjacent infrastructure incidents; and maintain accurate technical documentation.
• Maintain project trackers, risks, dependencies, asset records, and status updates for assigned workplace technology projects.
• Use AI and automation to improve documentation, reporting, knowledge management, and routine workflows, while applying human judgment for on-site and business-critical decisions.

Skills

IT infrastructure

AV systems

Physical security tech

Facilities technology

Vendor coordination

Project delivery

On-site support

Tools

AV systems

Video conferencing

Meeting-room equipment

Cabling & network basics

Job description

Grab is seeking a Senior Workplace Technology professional to support deliver and operate workplace technology across Grab offices in Jakarta. Role covers office build tech, AV infrastructure, security hardware, vendor coordination, and project delivery.

You will apply strong on-site technical judgment, coordinate with stakeholders, and resolve physical infrastructure issues during projects and incidents, reporting to the Senior Manager, Workplace Technology.