Senior Sales Operation Manager

Inchcape; Jakarta Pusat; On-site; IDR 900,000,000 - 1,200,000,000; Full time

Job summary

Inchcape is seeking a Senior Sales Operations Manager to lead sales performance, optimize stock levels, and strengthen dealership partnerships across Jakarta. You will design and implement sales strategies, monitor market trends, and drive revenue and customer satisfaction in a franchised network.

The role requires automotive industry experience, strategic planning skills, and the ability to inspire teams to deliver results.

Qualifications

• Bachelor’s degree in business-related field.
• Experience in Automotive industry.
• Proficiency with Salesforce and CRM tools.

Responsibilities

• Provide coaching and support to dealership sales teams to improve their skills and performance.
• Develop and execute sales strategies to achieve assigned sales targets for the brand in the designated area.
• Build strong relationships with authorized dealerships and guide them on sales processes, inventory management and customer engagement strategies.
• Coordinate with marketing teams to implement localized campaigns and promotions and evaluate their impact.
• Prepare and present regular sales reports, forecasts, and market analyses to senior management.

Skills

Sales leadership

Dealership relations

Data-driven decisions

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

Salesforce

CRM software

Microsoft Office

Job description

Senior Sales Operation Manager

Deskripsi Pekerjaan - Senior Sales Operation Manager

This role will be responsible for driving sales performance, manager healthy stock term, building and maintaining relationships with dealerships, and ensuring that sales targets and customer satisfaction goals are achieved within their assigned territory. This role requires a deep understanding of the automotive industry, strategic planning, and the ability to lead and inspire others to deliver exceptional results.

Leadership and Management

• Provide coaching and support to dealership sales teams to improve their skills and performance.
• Foster a culture of excellence and collaboration within the dealership network.

Sales Management

• Develop and execute sales strategies to achieve assigned sales targets for brand in the designated area.
• Monitor and analyse market trends, competitor activities, and customer preferences to identify sales opportunities.
• Regularly review dealership performance and implement corrective actions to meet objectives.
• Identify opportunities for revenue growth and operational efficiencies

Dealer Network Support

• Build strong relationships with authorized dealerships, ensuring alignment with brand values and standards.
• Provide guidance and support to dealerships on sales processes, inventory management, and customer engagement strategies.
• Conduct regular dealership visits to assess operations, provide training collaboratively with respective department, and offer constructive feedback

Marketing and Promotions

• Coordinate with marketing teams to implement localized campaigns and promotional activities.
• Evaluate the effectiveness of marketing initiatives and suggest improvements to maximize impact. This is to align with revenue, gross margin and expense ratios.
• Represent the brand at regional events and exhibitions to enhance visibility and awareness.

Reporting and Analysis

• Prepare and present regular sales reports, forecasts, and market analyses to senior management.
• Track key performance indicators (KPIs) and use data-driven insights to inform decision-making.
• Develop action plans based on sales data and market trends to optimize performance

About you:

• Education: Bachelor’s degree in Business, Marketing, or a related field
• Proficient in English and Mandarin will be an advantage
• Relevant experience in Automotive Industry
• Technical Skills: Proficiency in Salesforce and CRM software and Microsoft Office

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business,driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.

Tentang Perusahaan

Inchcape

Inchcape plc is the global Distribution leader in the premium and luxury automotive sectors.