Senior Rail Account Manager: Growth & Contracts

Caterpillar Financial Services Corporation; Jakarta Pusat; On-site; IDR 180,000,000 - 280,000,000; Full time

Job summary

Caterpillar Inc. in Indonesia is seeking an experienced Account Manager to act as the key interface between Progress Rail and customers, ensuring exceptional service while supporting strategic growth.

You will collaborate with Operations, Engineering, Planning, Commercial, and Finance to deliver successful contract outcomes and long-term partnerships. Required: 7–10 years in account management, strong negotiation skills, rail industry experience, import/export operations, and leadership.

Qualifications

• Bachelor's degree in Engineering, Business, Commerce, Supply Chain Management, Logistics, Procurement, or a related discipline.
• 7-10 years' experience in account management.
• Strong experience in contract negotiations, and Rail industry.
• Demonstrated experience managing import/export operations and international logistics.
• Proven success delivering cost reduction and process improvement initiatives.
• Previous leadership experience with the ability to develop and motivate teams.
• Experience working with ERP and inventory management systems.
• Strong commercial acumen, analytical skills, and problem-solving capability.
• Professional procurement or supply chain certification.
• Experience with SAP or similar ERP platforms.
• Knowledge of customs regulations, trade compliance, and international logistics requirements.

Responsibilities

• Develop and maintain strong customer relationships across assigned accounts.
• Drive revenue growth through account development and identification of new sales opportunities.
• Lead commercial management of customer contracts, including renewals, variations, pricing adjustments, and scope changes.
• Prepare and deliver monthly contract reports, customer reporting packs, budgets, and long-term capital plans.
• Develop and execute account growth strategies to increase profitability and market share.
• Analyse contract performance and identify opportunities for operational and commercial improvement.
• Lead customer meetings and present executive-level business reviews.
• Partner with Sales, Operations, Engineering, and Finance teams to support strategic customer initiatives.
• Provide mentoring and functional leadership to Account Managers, Asset Planners, and support personnel

Skills

Account management

Contract negotiations

Rail industry experience

Import/export operations

Leadership

Analytical skills

Education

Bachelor's degree in Engineering, Business, Commerce, Supply Chain, Logistics

Tools

SAP

ERP platforms

Job description

Caterpillar Inc. in Indonesia is seeking an experienced Account Manager to act as the key interface between Progress Rail and customers, ensuring exceptional service while supporting strategic growth.

You will collaborate with Operations, Engineering, Planning, Commercial, and Finance to deliver successful contract outcomes and long-term partnerships. Required: 7–10 years in account management, strong negotiation skills, rail industry experience, import/export operations, and leadership.