Senior Rail Account Manager — Growth & Contracts

Caterpillar Inc.; Cikoko; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

Caterpillar Indonesia is seeking an experienced Account Manager to lead key customer relationships, drive revenue growth, and manage contract outcomes across Operations, Engineering, Planning, Commercial, and Finance teams. The role requires 7–10 years in account management within rail or related sectors, strong negotiation and leadership capabilities, and familiarity with ERP/SAP systems.

You will report to the Sales and Operations Manager, Indonesia, work onsite five days a week, and support

Qualifications

• Bachelor's degree in Engineering, Business, Commerce, Supply Chain Management, Logistics, Procurement, or related discipline.
• 7-10 years' experience in account management.
• Strong experience in contract negotiations and Rail industry.
• Experience managing import/export operations and international logistics.
• Proven success delivering cost reduction and process improvement initiatives.
• ERP and inventory management systems experience.
• Professional procurement or supply chain certification.
• Experience with SAP or similar ERP platforms.
• Knowledge of customs regulations, trade compliance, and international logistics requirements.

Responsibilities

• Develop and maintain strong customer relationships across assigned accounts.
• Drive revenue growth through account development and identification of new sales opportunities.
• Lead commercial management of customer contracts, including renewals, variations, pricing adjustments, and scope changes.
• Prepare and deliver monthly contract reports, customer reporting packs, budgets, and long‑term capital plans.
• Develop and execute account growth strategies to increase profitability and market share.
• Analyse contract performance and identify opportunities for operational and commercial improvement.
• Lead customer meetings and present executive‑level business reviews.
• Partner with Sales, Operations, Engineering, and Finance teams to support strategic customer initiatives.
• Provide mentoring and functional leadership to Account Managers, Asset Planners, and support personnel.

Skills

Account management

Contract negotiations

Leadership

Analytical skills

Customer relations

Education

Bachelor's degree in Engineering, Business, Commerce, Supply Chain, Logistics, Procurement, or related discipline

Tools

SAP

ERP systems

MS Excel

Job description

Caterpillar Indonesia is seeking an experienced Account Manager to lead key customer relationships, drive revenue growth, and manage contract outcomes across Operations, Engineering, Planning, Commercial, and Finance teams. The role requires 7–10 years in account management within rail or related sectors, strong negotiation and leadership capabilities, and familiarity with ERP/SAP systems.

You will report to the Sales and Operations Manager, Indonesia, work onsite five days a week, and support