Senior Operational Excellence Specialist

DSV - Global Transport and Logistics; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

DSV – Global transport and logistics is seeking a Continuous Improvement Specialist to plan and drive operational enhancements in Jakarta. You will collaborate with leadership and subject matter experts to roll out initiatives that boost productivity and customer satisfaction.

The role requires mapping business processes, analyzing data with Excel, and delivering improvement plans while meeting SLAs and PKIs under tight deadlines.

Qualifications

• Diploma or bachelor’s degree in a relevant field.
• Minimum 2 years as a supervisor or assistant manager in relevant business experience.
• Able to map business processes in detail.
• Fluent in English (verbal and written).

Responsibilities

• Plan and execute operational process improvements that significantly boost productivity and utilization.
• Work closely with leadership and subject matter experts to identify and roll out Continuous Improvement initiatives that drive results.
• Analyze operational data to uncover improvement opportunities and create improvement plan.
• Assist in project implementation, ensuring adherence to SLAs/PKIs and maintaining high customer satisfaction.

Skills

Logistics knowledge

Solutions design

Process improvement

MS Excel

Process mapping

Data analysis

Communication skills

English proficiency

Leadership

Problem solving

Education

Diploma or Bachelor's degree

Job description

Job Req Number: 128565

Time Type: Full Time

Description of Tasks

• Plan and execute operational process improvements that significantly boost productivity and utilization
• Work closely with leadership and subject matter experts to identify and roll out Continuous Improvement initiatives that drive results
• Analyze operational data to uncover improvement opportunities and create improvement plan
• Assist in project implementation, ensuring adherence to SLAs/PKIs and maintaining high customer satisfaction

Qualifications

• Basic knowledge in Logistic & Supply chain
• Familiarity with Solutions Design and process improvement techniques.
• Diploma or bachelor’s degree
• Minimum 2 years as a supervisor or Assistant Manager of relevant business experience
• Able to create, present and analyze data using Ms. Excel
• Ability to mapping business process in detail
• Ability to find improvement ideas with any improvement techniques/mothod
• Self-management (Planning, Organizing & Goal Setting, Execution)
• Good interpersonal, written and verbal communication skills
• Problem-solving skills
• Organized, flexible and able to prioritize work under tight deadlines
• English (Fluent in verbal and written)

DSV – Global transport and logistics

At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are a global leader in transport and logistics – but it is our people who bring this to life every day. From frontier operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are part of a movement where you are trusted to take ownership, act on your ideas and make decisions that create real impact. Where we push transparency in how we communicate and collaborate. And where we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger – DSV is the place to be.

Visit dsv.com and follow us on LinkedIn and Facebook.

#StartHereGoAnywhere