Operational Excellence & Process Improvement Specialist

DSV; Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

DSV is seeking a Continuous Improvement Supervisor to plan and drive operational process enhancements across logistics operations. You will analyze data, propose improvements, and work with leadership to implement initiatives that boost productivity and SLA compliance.

With a background in logistics and at least two years in a supervisory role, you will map business processes, present findings using Excel, and collaborate with SMEs to deliver tangible results while maintaining high customer

Qualifications

• Diploma or bachelor’s degree required.
• Minimum 2 years in a supervisory or assistant manager role.
• Ability to map business processes in detail and present data clearly.
• Fluent in English (verbal and written).
• Experience with process improvement techniques and data analysis.

Responsibilities

• Plan and execute operational process improvements to boost productivity and utilization.
• Collaborate with leadership and SMEs to roll out Continuous Improvement initiatives.
• Analyze operational data to identify improvement opportunities and create improvement plans.
• Assist in project implementation while ensuring SLAs and customer satisfaction.

Skills

Self-management

Communication skills

Problem-solving

Leadership experience

Data analysis

English proficiency

Education

Diploma or Bachelor’s degree

Tools

Ms. Excel

Job description

DSV is seeking a Continuous Improvement Supervisor to plan and drive operational process enhancements across logistics operations. You will analyze data, propose improvements, and work with leadership to implement initiatives that boost productivity and SLA compliance.

With a background in logistics and at least two years in a supervisory role, you will map business processes, present findings using Excel, and collaborate with SMEs to deliver tangible results while maintaining high customer