Senior Legal Assistant and Client Services Specialist (LEAP CRM)

BruntWork; Indonesia; Remote; IDR 120,000,000 - 240,000,000; Full time

Benefits offered by this job

Health Insurance Coverage for eligible

Permanent work from home

Immediate hiring

Job summary

BruntWork seeks a Senior Legal Assistant and Client Services Specialist (LEAP CRM) to support attorneys and staff, ensuring efficient operations and top-tier client service. The role emphasizes accuracy, data integrity, and proactive communication in a fully remote setting.

The candidate should have 5+ years in legal support, hands-on LEAP CRM experience, strong communication, and MS Office proficiency. This position offers permanent work-from-home arrangements and health insurance where

Qualifications

• 5+ years of experience in a legal support role.
• Experience using LEAP CRM.
• Strong written and verbal communication skills.
• Meticulous attention to detail and proofreading excellence.
• Proficient in Word, Excel, PowerPoint; data entry and client onboarding experience.
• Customer service or client-facing experience.
• Ability to multitask and prioritize in a fast-paced environment.
• Must have a computer capable of handling multiple applications and large documents.
• Clear, timely client updates and professional interactions.
• Permanent work from home arrangement.

Responsibilities

• Meticulously proofread, edit, and review legal documents for accuracy and standards.
• Manage data entry and maintain accurate client intake forms for seamless onboarding.
• Send timely emails to clients and industry colleagues to facilitate communication.
• Order necessary searches or documents from government bodies to streamline operations.
• Provide exceptional client service via phone calls and inquiries.
• Transform Word files into polished PDFs with professional formatting.
• Support the firm’s online presence with social media and website content preparation (if experienced).

Skills

LEAP CRM

Proofreading

Data entry

Client service

Communication

MS Office

Multitasking

Typing

PDF conversion

Social media content prep

Tools

LEAP CRM

Microsoft Office

Job description

Our client is looking for a Senior Legal Assistant and Client Services Specialist (LEAP CRM) to become an integral part of a thriving legal team. In this pivotal position, you will provide invaluable support to attorneys and legal staff, ensuring seamless operations and exceptional client service. Your attention to detail, organizational skills, and commitment to excellence will be instrumental in maintaining the highest standards of professionalism and efficiency.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM AEST, with 1 hour unpaid break (40 hours per week)

Responsibilities

• Meticulously proofread, edit, and review legal documents, ensuring accuracy and adherence to industry standards.
• Efficiently manage data entry and maintain accurate client intake forms, ensuring seamless client onboarding.
• Facilitate effective communication by sending timely emails to clients and industry colleagues.
• Streamline operations by ordering necessary searches or documents from government bodies.
• Provide exceptional client service by handling phone calls and inquiries with professionalism and courtesy.
• Demonstrate strong typing and formatting skills, transforming Word files into polished PDFs.
• Leverage expertise in social media and website content preparation to support the firm’s online presence (if experienced).

Requirements

• At least 5 years of experience in a legal support role, with familiarity with legal terminology and procedures.
• Hands-on experience using LEAP CRM.
• Exceptional written and verbal communication abilities, enabling clear and concise interactions.
• Unwavering attention to detail and superior proofreading skills, ensuring accuracy in all tasks.
• Proficient in utilizing the Microsoft Office Suite (Word, Excel, PowerPoint) to enhance productivity.
• Experience in customer service or client-facing roles, showcasing a service-oriented mindset.
• Ability to multitask and prioritize tasks effectively in a dynamic and fast-paced environment.
• Having a computer with good specifications (capable of handling multiple applications efficiently, large legal documents, and PDF conversions).
• Ability to provide timely client updates and effectively manage challenging client interactions.
• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations