Senior Key Account Manager — Contract Logistics

PT Kamadjaja Logistics; Jakarta Utara; On-site; IDR 260,000,000 - 420,000,000; Full time

Job summary

PT Kamadjaja Logistics is seeking a Key Account Management Specialist (Level Manager) in Jakarta Selatan. The role focuses on driving revenue growth with top clients, balancing strategic planning with hands-on account management, and leading initiatives to enhance client satisfaction and retention.

You will develop account strategies, nurture relationships with senior stakeholders, and lead cross-functional teams to ensure exceptional service.

Qualifications

• 5+ years of experience in account management, key account management, or relationship management within logistics, transportation, or supply chain.
• Proven track record of managing high-value accounts and exceeding revenue targets.
• Experience in a managerial or supervisory capacity.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills with senior-level clients.
• Proficiency in CRM systems and data analysis tools.
• Knowledge of logistics and supply chain industry dynamics.
• Fluency in Indonesian and English.

Responsibilities

• Develop and execute comprehensive account strategies for key clients.
• Build and maintain relationships with senior stakeholders at key accounts.
• Identify cross-selling and upselling opportunities to drive revenue growth.
• Monitor account performance metrics and provide regular revenue projections.
• Collaborate with operations, finance, and customer service for seamless service delivery.
• Lead negotiations on contracts, pricing, and service agreements.
• Manage account budgets and forecasts to meet revenue targets.
• Mentor and supervise junior account management staff.
• Conduct regular business reviews to assess satisfaction and resolve issues.
• Represent the company at industry events and client meetings.

Skills

Account management

Relationship management

Negotiation

CRM systems

Data analysis

Leadership

SAP

Bilingual English/Indonesian

Education

Bachelor's degree in Business/Commerce/Management

Tools

SAP

Job description

PT Kamadjaja Logistics is seeking a Key Account Management Specialist (Level Manager) in Jakarta Selatan. The role focuses on driving revenue growth with top clients, balancing strategic planning with hands-on account management, and leading initiatives to enhance client satisfaction and retention.

You will develop account strategies, nurture relationships with senior stakeholders, and lead cross-functional teams to ensure exceptional service.