Strategic Key Account Leader

JAPFA; Kota Semarang; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

JAPFA is seeking a results-driven Key Account Manager to manage major client relationships and drive sales growth in Indonesia. You will develop strategic plans, negotiate terms, and coordinate with internal teams to deliver superior service.

Responsibilities include expanding product penetration, forecasting performance, and identifying new business opportunities while maintaining high customer satisfaction and profitability.

Qualifications

• Bachelor’s degree in business or related field is required.
• Minimum 3 years of proven key account or B2B sales experience in food industry preferred.
• Strong negotiation, presentation and relationship-building skills.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and expand product penetration.
• Build and maintain strong, long-lasting relationships with key stakeholders at client organizations.
• Identify new business opportunities and upsell/cross-sell the portfolio.
• Negotiate contracts, pricing, and terms to maximize profitability while meeting customer needs.
• Monitor market trends and competitive activity to identify opportunities and threats.
• Prepare and present sales forecasts, performance reports, and account reviews to management.
• Collaborate with marketing, logistics, and product development for seamless service delivery.
• Resolve customer issues promptly to maintain high customer satisfaction.

Skills

Key account management

B2B sales

Negotiation

Presentation skills

Communication

Relationship building

MS Office

Education

Bachelor’s degree in Business Administration/Marketing or related

Tools

Microsoft Office Suite

Job description

JAPFA is seeking a results-driven Key Account Manager to manage major client relationships and drive sales growth in Indonesia. You will develop strategic plans, negotiate terms, and coordinate with internal teams to deliver superior service.

Responsibilities include expanding product penetration, forecasting performance, and identifying new business opportunities while maintaining high customer satisfaction and profitability.