Senior Industrial Relations

Mekari; Jakarta Pusat; Sur place; IDR 167 400 000 - 256 680 000; Plein temps

Résumé du poste

Mekari, Indonesia's leading SaaS company, seeks an Industrial Relations professional to manage employee relations and ensure compliance with Indonesian employment regulations. You will support dispute resolution, policy development, and coordination with government authorities while maintaining confidential records and guiding management on IR risk.

With 2–4 years in IR or HR, you will handle grievances, disciplinary actions, investigations, and disputes, and work on PP and PKB implementations.

Qualifications

• Bachelor's degree in a related field (Law, HR, Industrial Relations, Management)
• 2–4 years of experience in Industrial Relations, Employee Relations, HR, or related field
• Strong knowledge of Indonesian labor laws and employment regulations
• Experience handling grievances, disciplinary cases, investigations, and industrial disputes
• Familiarity with Company Regulations (PP), PKB, and employment agreements
• Experience coordinating with government authorities (Disnaker) preferred
• Strong negotiation, communication, conflict-resolution, and problem-solving skills
• Ability to handle confidential matters with good judgment and risk awareness

Responsabilités

• Manage employee relations cases: grievances, disciplinary actions, investigations, disputes.
• Ensure compliance with Indonesian labor laws and company policies.
• Develop, review, and implement industrial relations policies and documentation.
• Support preparation, negotiation, and implementation of PP and PKB.
• Handle industrial dispute resolution through negotiation and mediation.
• Coordinate with Disnaker and other government authorities when required.
• Provide IR advice to HR and management on risks and policy impact.
• Monitor changes in employment regulations and adjust policies accordingly.
• Maintain accurate confidential records and prepare relevant reports.

Connaissances

Negotiation

Communication

Conflict resolution

Problem solving

Formation

Bachelor's degree in Law / HR / IR / Management

Description du poste

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description

Responsible for managing industrial and employee relations matters, ensuring compliance with Indonesian employment regulations, supporting dispute resolution, and maintaining positive relationships between employees, management, and worker representatives.

• Manage employee relations cases, including grievances, disciplinary actions, investigations, and workplace disputes.
• Ensure compliance with Indonesian labor laws, regulations, and company policies.
• Develop, review, and implement industrial relations policies, procedures, and employment-related documentation.
• Support the preparation, negotiation, and implementation of Company Regulations (PP) and Collective Labor Agreements (PKB).
• Handle industrial dispute resolution through negotiation, mediation, and other appropriate processes.
• Coordinate Dinas Ketenagakerjaan and other relevant government authorities when required.
• Provide IR advice and recommendations to HR and management on employee relations matters and potential risks.
• Monitor changes in employment regulations and assess their impact on company policies and practices.
• Maintain accurate and confidential records of industrial relations cases and prepare relevant reports and analysis.

Requirements

• Bachelor's degree in Law, Human Resources, Industrial Relations, Management, or a related field.
• 2-4 years of experience in Industrial Relations, Employee Relations, HR, or a related field.
• Strong knowledge of Indonesian labor laws and employment regulations.
• Experience handling employee grievances, disciplinary cases, investigations, and industrial disputes.
• Familiarity with Company Regulations (PP), Collective Labor Agreements (PKB), and employment agreements.
• Experience coordinating with Disnaker or other government authorities is preferred.
• Strong negotiation, communication, conflict-resolution, and problem-solving skills.
• Strong judgment, risk awareness, and ability to handle confidential matters.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/FAQMekariHiringENG or bit.ly/FAQMekariHiringINA to find the answers to commonly asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!