Account Manager

PT Mid Solusi Nusantara (MEKARI); Jakarta Pusat; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

Mekari, Indonesia's leading SaaS company, is seeking an Account Executive/Manager to manage renewals and expand existing client relationships. You will drive growth by coordinating with internal teams and delivering value to clients.

You will conduct product demonstrations, gather feedback for the roadmap, and handle renewal emails, quotations, invoices, and weekly reports. Fluency in English and comfort with executives are required.

Qualifications

• Bachelor’s degree in any major.
• Min 2 years as Account Executive/Account Manager in SaaS/Tech.
• Proficient with Microsoft 365 and G Suite.
• Comfortable communicating with mid-level and senior executives.
• Strong problem solving and analytical skills.
• Ability to multitask and manage time effectively.
• Fluent in written and spoken English.
• Updated on current business trends.
• Able to work under pressure.

Responsibilities

• Manage end-to-end product renewals and expansions for existing clients.
• Collaborate with marketing to drive campaigns for expansion and renewal.
• Conduct product demonstrations for current clients as needed.
• Gather client feedback and inform the product roadmap.
• Handle renewal emails, quotations, invoices, and weekly reports.

Skills

Account management

SaaS/Tech experience

English proficiency

Education

Bachelor's degree

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description

Manage end-to-end product renewal and expansion to existing clients.

Work closely with internal team to create and execute marketing campaigns to boost product expansion & renewal.

Conduct product demonstrations to existing clients if necessary.

Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap.

Handle administrative duties e.g. the renewal emails, quotations, invoices, and weekly report.

Requirements

Bachelor’s degree from any major.

Min 2 years of experience as Account Executive/Account Manager or related roles in SaaS/Tech company.

Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).

Comfortable and confident speaking to mid-level and senior executives.

Excellent problem solving & analytical skills.

Able to multitask & good time management.

Fluent in verbal and written English.

Continuously updated with current business trends.

Able to work under pressure.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at https://bit.ly/FAQMekariRecruitment [ENG] orhttps://bit.ly/FAQRekrutmenMekari[INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

Information Technology Services 1,001-5,000 employees

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an account manager?
• Which of the following types of qualifications do you have?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?