Senior Incident Response & Safety Manager — Hospitality Ops

FINNS Global Limited; Provinsi Bali; On-site; IDR 400,000,000 - 700,000,000; Full time

Benefits offered by this job

FINNS Bali Membership

BPJS and insurance Mandiri healthcare

Competitive remuneration package

Job summary

FINNS Beach Club in Bali is seeking an Incident Response Manager responsible for coordinating safety and security operations, managing critical incidents, and ensuring effective communication between the operations team and CCTV room.

The role focuses on proactive safety measures for guests and staff, staff training in first aid and evacuations, and continuous improvement through post-incident reviews. Fluency in Indonesian and English is required.

Qualifications

• Bachelor's degree in hospitality, business, or emergency management is preferred.
• Experience in hospitality operations with a safety focus is required.
• Fluency in Bahasa Indonesia and English is mandatory.
• Certifications in first aid, CPR, and safety management are highly valued.

Responsibilities

• Coordinate safety and security operations and manage critical incidents.
• Ensure effective communication between operations team and CCTV room.
• Monitor staff training in first aid, CPR, and evacuations.
• Serve as primary contact for internal and external stakeholders and provide timely updates.
• Conduct post-incident reviews and update IRPs and SOPs.

Skills

Leadership

Team coordination

Emergency response

Incident handling

Risk assessment

Communication

Staff training

Crisis management

Education

Bachelor's Degree in Hospitality Management

Business Administration

Emergency Management

First Aid & CPR Certification

K3 Certification (OHS)

Crisis Management Certification

Job description

FINNS Beach Club in Bali is seeking an Incident Response Manager responsible for coordinating safety and security operations, managing critical incidents, and ensuring effective communication between the operations team and CCTV room.

The role focuses on proactive safety measures for guests and staff, staff training in first aid and evacuations, and continuous improvement through post-incident reviews. Fluency in Indonesian and English is required.