Senior HR Generalist

TOS Indonesia; Jakarta Utara; On-site; IDR 200,000,000 - 350,000,000; Full time

Job summary

TOS Indonesia is seeking a Senior HR Generalist to support our client in Indonesia, focusing on recruiting blue-collar and operational roles and providing hands-on HR support across the business.

You will report to Group HR Director & Managing Director, APAC, work with local teams, and navigate employment contracts, onboarding, offboarding, payroll coordination, and employee relations while upholding local laws and ISO standards.

Qualifications

• Bachelor's degree in HRM, Business Admin, Law, or Industrial Psychology.
• Master's degree or SHRM-SPHRi preferred.
• 5+ years in HR Advisor/Generalist roles.
• Experience recruiting blue-collar and operational staff.
• Strong knowledge of the Indonesian labour market.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• Manage end-to-end recruitment and selection, including blue-collar hires.
• Coordinate onboarding/offboarding, contracts, and documentation.
• Support managers in performance management and disciplinary processes.
• Participate in disciplinary meetings, investigations, and terminations.
• Coordinate payroll support, time attendance, and benefits administration.
• Deliver Learning & Development initiatives.
• Ensure HR processes comply with local laws and ISO standards.
• Maintain accurate HR records and reporting.
• Contribute to the professionalization of HR in Indonesia.

Skills

Recruitment

Blue-collar hiring

Employee relations

Labour law

English

Bahasa Indonesia

Independent worker

Communication skills

Education

Bachelor's degree in HRM / Business Administration / Law / Industrial Psychology

Master's degree or SHRM-SPHRi certification preferred

Job description

We are looking for a Senior HR Generalist for our client, an international heavy transport and project logistics company with both land-based and marine operations.

This role is particularly suitable for candidates with a strong background in recruiting and supporting blue-collar and operational workforces within the heavy transport, logistics, industrial, construction, maritime or offshore sectors.

Location : Indonesia
Report to: Group HR Director & Managing Director, APAC

Requirements:

Bachelor's degree in Human Resources Management, Business Administration, Law, Industrial Psychology, or a related field.

Master's degree or relevant professional certification (e.g., SHRM-SCP, SPHRi, or a certified local labor law practitioner) is strongly preferred.

Proven experience in an HR Advisor, HR Generalist, or similar hands-on HR role, ideally with at least 5 years in a similar position.

Proven experience recruiting blue-collar and operational employees (e.g., operators, technicians, crew) is a strong advantage.

Good knowledge of the Indonesian labour market.

Fluent in Bahasa Indonesia and English.

Self-starter who can work independently, with a practical, proactive and entrepreneurial mindset.

Comfortable working in an operational environment and willing to get involved in the details; able to switch between operational HR matters and broader HR topics.

Preferably an international education, international work experience, or experience within an international organisation, and comfortable operating with a Western/international way of working.

Strong communication skills and sufficient maturity to work with both employees and management.

Ambitious and eager to grow, with the potential to take on broader role and responsibilities over time.

Manage end-to-end recruitment and selection, including a significant blue-collar/operator hiring volume from vacancy preparation through candidate selection and coordination with hiring managers.

Coordinate onboarding and offboarding activities, including employment contracts, employee documentation, introduction to relevant systems, and exit interviews.

Act as a trusted point of contact for employees and managers on day-to-day HR and employee relations matters, supporting employee communication and a positive, engaging work environment.

Support managers in performance management, coaching, disciplinary processes and Performance Improvement Plans; participate in disciplinary meetings, investigations, grievances and terminations, escalating complex or higher-risk matters to the Head of HR where appropriate.

Coordinate payroll, in due course, including support with time and attendance and benefits/insurance administration.

Support and deliver Learning & Development initiatives to improve employee capability, compliance and career development.

Ensure HR activities, processes and documentation comply with company policies, local procedures, employment legislation, privacy requirements and applicable standards (including relevant ISO standards).

Maintain accurate, complete and timely HR records, documentation and reporting, including Job Descriptions and Competence/Training Matrices.

Contribute to the further professionalization of HR in Indonesia, including identifying opportunities to improve HR processes and the employee experience.

We are TOS. A family business. Loyal and authentic. Our business is a people business. We offer selection, secondment, payroll, and training of the very best people for our clients – in the maritime, onshore, offshore & wind energy sector. In our characteristic personal and professional way. We confidently and enthusiastically build sustainable relationships with our employees:www.tos.nl