Senior Housekeeping Executive - Luxury Resorts, Bali

MatchaTalent; Provinsi Bali; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

MatchaTalent is seeking an Executive Housekeeping Manager to oversee housekeeping, laundry, and public areas across luxury properties in Ubud, Bali. The role requires hands-on leadership, meticulous attention to cleanliness, and the ability to manage a large on-site team with SOP-driven operations.

The ideal candidate will have 5–8 years in progressive housekeeping roles within 4- or 5-star properties, fluency in English, and a Diploma or Bachelor's in Hospitality Management.

Qualifications

• Diploma (D3) or Bachelor’s Degree in Hospitality Management.
• 5–8 years in progressive housekeeping roles.
• 2–3 years at Supervisor/Manager level in luxury multi-property environments.
• Experience leading large teams of 100–200+ employees.
• Strong knowledge of luxury housekeeping standards, inventories, and safety.
• Fluent English in professional settings.

Responsibilities

• Lead daily housekeeping, laundry, and public area operations across multiple properties.
• Maintain consistently high cleanliness across guest rooms, villas, and public spaces.
• Conduct daily inspections and quality audits to prevent guest-impacting issues.
• Develop, implement, and improve housekeeping SOPs, checklists, and procedures.
• Coordinate with Engineering and other departments to maintain facilities in excellent condition.
• Lead and develop a large housekeeping workforce, including supervisors and attendants.
• Provide regular training on standards, safety, and operations.
• Manage budgets, linen, amenities, equipment, and chemicals.
• Respond to guest complaints with corrective and preventive actions.

Skills

Leadership

People management

Quality standards

Attention to detail

Communication

English fluency

Education

Diploma or Bachelor's in Hospitality Management

Job description

MatchaTalent is seeking an Executive Housekeeping Manager to oversee housekeeping, laundry, and public areas across luxury properties in Ubud, Bali. The role requires hands-on leadership, meticulous attention to cleanliness, and the ability to manage a large on-site team with SOP-driven operations.

The ideal candidate will have 5–8 years in progressive housekeeping roles within 4- or 5-star properties, fluency in English, and a Diploma or Bachelor's in Hospitality Management.