Executive Housekeeping Leader – Bali Luxury Resorts

MatchaTalent; Kota Bandung; On-site; IDR 480,000,000 - 720,000,000; Full time

Job summary

MatchaTalent is seeking an Executive Housekeeping Manager to lead housekeeping, laundry, and public areas across luxury properties in Ubud, Bali. You will oversee a large onboard team, enforce SOPs, and ensure zero-defect cleanliness and guest satisfaction.

You will drive quality inspections, training, and cost control while maintaining high service standards and safe chemical handling. On-site, full-time commitment is required to manage multi-property operations.

Qualifications

• Diploma (D3) or Bachelor’s in Hospitality Management or related field.
• 5–8 years progressive housekeeping experience, incl. 2–3 years in supervisor roles.
• Experience managing 100–200+ employees across multiple properties.
• Strong luxury housekeeping standards, laundry, inventory, and chemical handling.
• Experience developing and enforcing SOPs with quality inspections.
• Cost control, linen management, and budgeting experience.
• Hands-on leadership with regular property inspections.
• Excellent attention to detail, organizational skills, stamina.
• Fluent in English.
• Willing to work on-site in Ubud, Bali and follow shift requirements.

Responsibilities

• Lead daily housekeeping, laundry, and public areas across properties.
• Maintain high cleanliness and presentation in rooms, villas, and public spaces.
• Conduct daily inspections and quality audits to catch issues early.
• Develop and improve SOPs, standards, and checklists.
• Coordinate with Engineering to maintain rooms and facilities.
• Manage a large housekeeping team including supervisors and staff.
• Deliver regular training on standards, safety, and service.
• Oversee budgets, linen inventories, and cleaning supplies.
• Respond to guest complaints with corrective actions.
• Foster culture of accountability and operational excellence.

Skills

Leadership

Quality control

Staff development

Budgeting

Operations planning

Attention to detail

Communication

Multi-property ops

Problem solving

English fluency

Education

Diploma in Hospitality

Bachelor’s in Hospitality

Job description

MatchaTalent is seeking an Executive Housekeeping Manager to lead housekeeping, laundry, and public areas across luxury properties in Ubud, Bali. You will oversee a large onboard team, enforce SOPs, and ensure zero-defect cleanliness and guest satisfaction.

You will drive quality inspections, training, and cost control while maintaining high service standards and safe chemical handling. On-site, full-time commitment is required to manage multi-property operations.