Luxury Housekeeping Executive - Multi-Property Leader (Bali)

MatchaTalent; Denpasar; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

MatchaTalent is seeking an Executive Housekeeping Manager to lead housekeeping, laundry, and public areas across multiple properties in Ubud, Bali. You will oversee a large workforce, implement SOPs, and ensure zero-defect cleanliness and guest satisfaction.

The role requires hands-on leadership, strong attention to detail, and the ability to manage budgets, inventories, and operations across several luxury properties. On-site, full-time.

Qualifications

• Diploma (D3) or Bachelor's degree in Hospitality Management or related field.
• Minimum 5–8 years progressive housekeeping experience.
• Proven experience leading 100–200+ employees across multiple properties.
• Professional fluency in English.

Responsibilities

• Lead daily housekeeping, room prep, turn-down, public areas and laundry across multiple properties.
• Maintain high cleanliness standards in guest rooms, villas, and public spaces.
• Conduct daily inspections and quality audits to preempt issues before guest impact.
• Develop, implement and improve housekeeping SOPs, quality standards and checklists.
• Coordinate with Engineering to keep rooms, villas and facilities in excellent condition.
• Lead and develop a large housekeeping team across properties; supervise and train staff.
• Address guest complaints with corrective action to minimize recurrence.

Skills

Leadership

Team management

Quality standards

English fluency

Education

Diploma (D3) or Bachelor’s in Hospitality Management

Bachelor’s Degree in Hospitality Management

Job description

MatchaTalent is seeking an Executive Housekeeping Manager to lead housekeeping, laundry, and public areas across multiple properties in Ubud, Bali. You will oversee a large workforce, implement SOPs, and ensure zero-defect cleanliness and guest satisfaction.

The role requires hands-on leadership, strong attention to detail, and the ability to manage budgets, inventories, and operations across several luxury properties. On-site, full-time.