Senior Luxury Housekeeping Director - Multi-Property

MatchaTalent; Kecamatan Ubud; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

MatchaTalent in Bali seeks an Executive Housekeeping Manager to lead housekeeping, laundry and public areas across luxury properties in Ubud. This senior role requires hands-on leadership and a meticulous approach to maintaining exceptional cleanliness and guest comfort.

You will develop SOPs, train supervisors, monitor quality inspections, and ensure efficient linen and chemical management while controlling costs.

Qualifications

• Diploma (D3) or Bachelor’s degree in Hospitality Management or related field.
• 5–8 years progressive housekeeping experience, with 2–3 years in supervisory roles.
• Experience leading large housekeeping teams across multiple properties.

Responsibilities

• Lead daily housekeeping, laundry, and public areas across multiple properties.
• Implement and improve SOPs, quality checks, and training programs.
• Manage budgets, linen, cleaning equipment, and chemicals.
• Conduct regular inspections to maintain high cleanliness and guest satisfaction.
• Coordinate with Engineering and other departments to maintain facilities.
• Oversee scheduling and development of housekeeping staff.
• Respond to guest issues with corrective actions and preventive measures.

Skills

Leadership

Guest service

Attention to detail

Communication

Team management

Problem-solving

Education

Diploma (D3) or Bachelor’s Degree in Hospitality Management

Job description

MatchaTalent in Bali seeks an Executive Housekeeping Manager to lead housekeeping, laundry and public areas across luxury properties in Ubud. This senior role requires hands-on leadership and a meticulous approach to maintaining exceptional cleanliness and guest comfort.

You will develop SOPs, train supervisors, monitor quality inspections, and ensure efficient linen and chemical management while controlling costs.