Senior Hospitality Operations Leader

Accor; Nusa Tenggara Barat; On-site; IDR 360,000,000 - 540,000,000; Part time

Benefits offered by this job

Discounted Accor rates

Learning programs

Global career opportunities

CSR & ESG engagement

Job summary

Pullman Lombok Merujani Mandalika Beach Resort, part of Accor, seeks an experienced senior hotel operations leader. The role oversees F&B and overall operations in a premium setting, driving guest satisfaction and financial performance.

You will lead diverse teams, ensure brand standards, and partner with the General Manager on strategy and service excellence at this iconic Lombok property. Local package applies, with opportunities for growth within Accor globally.

Qualifications

• Senior hotel operations leadership experience in premium environments.
• Strong F&B operational background required.
• Excellent leadership, communication, and people management skills.
• Local package only for this role.

Responsibilities

• Support budgeting, forecasting, revenue growth, and cost control initiatives
• Lead and develop operational teams while maintaining high service standards
• Ensure compliance with brand standards, health & safety, hygiene, and statutory regulations across all operations
• Monitor and enhance restaurant, bar, banquet, and in-room dining performance to maximize guest satisfaction and financial results
• Work closely with the General Manager to drive operational strategy, business performance, and guest experience initiatives

Skills

Leadership

F&B operations

People management

Budgeting

Job description

Pullman Lombok Merujani Mandalika Beach Resort, part of Accor, seeks an experienced senior hotel operations leader. The role oversees F&B and overall operations in a premium setting, driving guest satisfaction and financial performance.

You will lead diverse teams, ensure brand standards, and partner with the General Manager on strategy and service excellence at this iconic Lombok property. Local package applies, with opportunities for growth within Accor globally.