Executive Assistant Manager

Accor; Nusa Tenggara Barat; On-site; IDR 360,000,000 - 540,000,000; Part time

Benefits offered by this job

Discounted Accor rates

Learning programs

Global career opportunities

CSR & ESG engagement

Job summary

Pullman Lombok Merujani Mandalika Beach Resort, part of Accor, seeks an experienced senior hotel operations leader. The role oversees F&B and overall operations in a premium setting, driving guest satisfaction and financial performance.

You will lead diverse teams, ensure brand standards, and partner with the General Manager on strategy and service excellence at this iconic Lombok property. Local package applies, with opportunities for growth within Accor globally.

Qualifications

• Senior hotel operations leadership experience in premium environments.
• Strong F&B operational background required.
• Excellent leadership, communication, and people management skills.
• Local package only for this role.

Responsibilities

• Support budgeting, forecasting, revenue growth, and cost control initiatives
• Lead and develop operational teams while maintaining high service standards
• Ensure compliance with brand standards, health & safety, hygiene, and statutory regulations across all operations
• Monitor and enhance restaurant, bar, banquet, and in-room dining performance to maximize guest satisfaction and financial results
• Work closely with the General Manager to drive operational strategy, business performance, and guest experience initiatives

Skills

Leadership

F&B operations

People management

Budgeting

Job description

• Job Type: Temporary
• Job Schedule: Full-Time

Company Description

Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.

Accor’s first premium-scale resort in Lombok, With257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings.
Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.
At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.

Job Description

Job Description

• Support budgeting, forecasting, revenue growth, and cost control initiatives
• Lead and develop operational teams while maintaining high service standards
• Ensure compliance with brand standards, health & safety, hygiene, and statutory regulations across all operations
• Monitor and enhance restaurant, bar, banquet, and in-room dining performance to maximize guest satisfaction and financial results
• Work closely with the General Manager to drive operational strategy, business performance, and guest experience initiatives

Qualifications

Qualifications

• Proven experience in senior hotel operations leadership within a premium hotel environment; experience in wellness hospitality is an advantage
• Strong Food & Beverage operational background is essential
• Excellent leadership, communication, and people management skills
• Strong business acumen with hands-on operational capabilities
• This position is offered under a local package only

Additional Information

• Possess skills of leadership, developing, strategic thinking, problem solver.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• Well-presented and always professionally groomed.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

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