Senior Forward-Deployed AI Deployment Lead

WIZ.AI

Jakarta Selatan

On-site

IDR 90,000,000 - 150,000,000

Full time

6 days ago

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Job summary

WIZ.AI is seeking an experienced Pre-Sales Technical Lead to drive enterprise engagements from discovery to go-live, onsite at our Jakarta location. You will own the deployment lifecycle, coordinate cross-functional teams, and ensure successful delivery of AI Voice Agent solutions.

You will collaborate with Sales, Product, and Engineering to translate complex business requirements into scalable technical solutions, leveraging APIs, webhooks, and CRM integrations. Fluent English is required.

Qualifications

Proven experience delivering technical solutions and leading teams.
Strong mindset toward AI technologies and LLMs.
Daily use of AI tools to improve productivity and solve problems.
Solid understanding of APIs, JSON, webhooks, and enterprise integration.
Ability to read and troubleshoot API docs and configurations.
Experience leading multiple stakeholders through projects.

Responsibilities

Lead pre-sales activities: customer discovery, solution demos, PoCs.
Engage with enterprise customers to understand business workflows and AI deployment opportunities.
Own end-to-end deployment lifecycle from design to go-live.
Coordinate integrations with CRM, CCaaS, APIs, and telephony platforms.
Analyze performance data to drive deployment improvements.
Guide cross-functional teams to ensure on-time delivery.
Troubleshoot complex deployment issues during UAT and production.
Provide coaching and knowledge sharing across projects.
Identify process and solution improvements for deployments.
Be the technical point of contact for customers and stakeholders.