Senior Field Collections Leader & Coach

Cermati

Balikpapan

On-site

IDR 180,000,000 - 360,000,000

Full time

4 days ago
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Benefits offered by this job

Private medical care
Life insurance
Tailored financial programs

Job summary

Baker Hughes is seeking a Field Specialist - Wellbore Intervention in Balikpapan, Indonesia. The role focuses on hands-on intervention applications, field support, and rigorous adherence to HSE and quality standards on-site.

Candidates should have 6+ years in Wellbore Intervention, strong hands-on drilling/completion experience, and be ready for rotational schedules. Join a leading energy technology company delivering safe, efficient solutions.

Qualifications

  • Have more than 6 year's experience as Field Specialist in Wellbore Intervention (Fishing, Casing Exits, Wellbore Cleanup and Thru-Tubing Fishing).
  • Understand mechanical and application proficiency with Wellbore Intervention products or other product groups.
  • Demonstrate expertise and hands-on experience of drilling, completion techniques, drilling/workover rig operations on land and semi-submersible rigs.
  • Be a good team player with strong communication skills.
  • Willing to work on various rotational schedules.

Responsibilities

  • Running Wellbore Intervention applications in assigned district ensuring supplied equipment compatible with all equipment used for job.
  • Applying expertise to include applications of increasing complexity and/or risk in Wellbore Intervention and other product groups.
  • Providing field support to customers and accurately completes all paperwork prior to or upon completion of job.
  • Advising and troubleshooting on the most complex and critical issues in Wellbore Intervention in the district.
  • Applying technical knowledge and experience to ensure the products and services are of the highest quality.
  • Conducting business activities in accordance with HSE policies, Legal Compliance requirements and Baker Hughes Core Values.

Skills

Field service
Wellbore intervention
Troubleshooting
Team player
Rotations

Job description

Field Specialist - Wellbore Intervention

**Field Specialist- Wellbore Intervention**
**Do you enjoy being part of a successful team?**
**Are you a Field Specialist looking for a new direction?**
**Join our Oilfield Services Team**
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Field Services team works onsite with our customers to support the on-site installation, maintenance and planning of our industry-leading products.

  • Running Wellbore Intervention applications in assigned district ensuring supplied equipment compatible with all equipment used for job
  • Applying expertise to include applications of increasing complexity and/or risk in Wellbore Intervention and other product groups
  • Providing field support to customers and accurately completes all paperwork prior to or upon completion of job
  • Advising and troubleshooting on the most complex and critical issues in Wellbore Intervention in the district
  • Applying technical knowledge and experience to ensure the products and services are of the highest quality
  • Conducting business activities in accordance with HSE policies, Legal Compliance requirements and Baker Hughes Core Values.
Fuel your passion
  • Have more than 6 year's experience as Field Specialist in Wellbore Intervention (Fishing, Casing Exits, Wellbore Cleanup and Thru-Tubing Fishing)
  • Have a good understanding of mechanical and application proficiency with Wellbore Intervention products or other product groups
  • Demonstrate expertise and hand-on experience of drilling, completion techniques, drilling/workover rig operations on land and semi-submersible rigs
  • Be a good team player and display good communication skills
  • Be willing to work on various rotational schedules
Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. This role has various rotation based working patterns. Please talk to us about the specific working patterns available when you apply or will be supervised directly by the role manager.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: FIELD SPEC GEN - INT

About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Additional Information

Job Number

Job Category Event Management

Location Jalan Pelita No.19, Sepinggan Raya, Balikpapan Selatan, Balikpapan East 76115, Indonesia

VIEW ON MAP ( Full Time

Located Remotely? N

Position Type Management

ORGANIZATION DESCRIPTION

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

HOTEL DESCRIPTION

Balikpapan is a seaport city on the east coast of Borneo island, in the Indonesian province of East Kalimantan. The Four Points by Sheraton Balikpapan offers good proximity to corporate and transit demand, being located very close to the airport (less than 5 minutes drive) and 9 KM to the city center (15 minutes drive). Four Points by Sheraton Balikpapan has 139 rooms and is part of a mixed-use development. The hotel offers an All-Day Dining restaurant and lobby lounge, as well as 7 meetings rooms with total event space of 5,102 sq ft.

JOB SUMMARY

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Department Operations and Inventories
  • Manages departmental inventories and assets including par levels and maintenance of equipment.
  • Conducts monthly department meetings with the Banquet captains and employees.
  • Maintains attendance log for banquet employees.
  • Maintains and enforces established sanitation levels.
  • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
  • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
  • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
  • Uses banquet beverage "Use" records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
  • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
  • Schedules banquet service staff to forecast and service standards, while maximizing profits.
Participating in and Leading Banquet Teams
  • Attends and participates in all pertinent meetings.
  • Leads shifts and actively participates in the servicing of events.
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.
Providing and Ensuring Exceptional Customer Service
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
Conducting Human Resources Activities
  • Interviews and hires Banquet captains and employees with appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees understand expectations and parameters.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Reviews comment cards and guest satisfaction results with employees.
  • Participates in the development and implementation of corrective action plans.
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

**Description**
Job Duties - Essential Functions of the Job:
+ Promoting, develop target list and initiate contact with potential customers through a relationship based approach such as sales phone calls and cold calling.
+ Introduce the company and the company's services to potential customers and build and maintain ongoing relationships.
+ Demonstrates products and services to existing and potential customers and assisting them for solutions by means of consultative selling.
+ Work with customers to understand and identify their strategic vision, objectives and needs while aligning our products and services.
+ Increases business with established and new customers over time.
+ Develop clear and effective written proposals and/or quotations for existing and/or potential clients.
+ Manages resolutions of customer complaints or problems.
+ Coordinates the sales effort internally with overseas offices, operations, customer service and accounting department.
+ Continually maintaining and developing the business and provide Business Review presentations to clients.
+ Analyzes market potential and determine value of existing and potential client value to the organization.<

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