Field Collections Team Lead

Cermati Fintech Group; Balikpapan; On-site; IDR 334,800,000 - 669,600,000; Full time

Benefits offered by this job

Work-life balance

Private medical care

Life insurance

Disability programs

Tailored financial programs

Job summary

Baker Hughes Balikpapan is seeking a Field Specialist - Wellbore Intervention to support onsite field operations, install and maintain wellbore intervention equipment, and ensure safe, efficient execution in the assigned district.

The role requires hands-on drilling and completion experience, strong technical knowledge, and the ability to work rotating schedules. Join a global leader delivering advanced oilfield solutions across onshore and offshore assets.

Qualifications

• 6+ years of Field Specialist experience in Wellbore Intervention.
• Strong mechanical and application proficiency with Wellbore Intervention products.
• Hands-on experience with drilling and completion techniques on land and semi-submersible rigs.

Responsibilities

• Run Wellbore Intervention applications in assigned district ensuring equipment compatibility with all job equipment.
• Provide field support to customers and complete all paperwork prior to or upon job completion.
• Advise and troubleshoot on complex Wellbore Intervention issues in the district.
• Apply technical knowledge to ensure products and services meet high quality standards.
• Follow HSE policies, legal compliance, and Baker Hughes Core Values.

Skills

Wellbore Intervention

Drilling

Completion techniques

Team player

Rotational schedules

Job description

Field Specialist - Wellbore Intervention

Balikpapan Baker Hughes

Job Description

Field Specialist- Wellbore Intervention
Do you enjoy being part of a successful team?
Are you a Field Specialist looking for a new direction?
Join our Oilfield Services Team
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Field Services team works onsite with our customers to support the on-site installation, maintenance and planning of our industry-leading products.
Partner with the best
As a Field Specialist - Wellbore Intervention, you will play a vital role supporting our field operations under broad direction in the assigned district. You will be a key player to run most wellbore intervention application.
As a Field Specialist - Wellbore Intervention, you will be responsible for:
+ Running Wellbore Intervention applications in assigned district ensuring supplied equipment compatible with all equipment used for job
+ Applying expertise to include applications of increasing complexity and/or risk in Wellbore Intervention and other product groups
+ Providing field support to customers and accurately completes all paperwork prior to or upon completion of job
+ Advising and troubleshooting on the most complex and critical issues in Wellbore Intervention in the district
+ Applying technical knowledge and experience to ensure the products and services are of the highest quality
+ Conducting business activities in accordance with HSE policies, Legal Compliance requirements and Baker Hughes Core Values.
Fuel your passion
To be successful in this role you will:
+ Have more than 6 year's experience as Field Specialist in Wellbore Intervention (Fishing, Casing Exits, Wellbore Cleanup and Thru‑Tubing Fishing)
+ Have a good understanding of mechanical and application proficiency with Wellbore Intervention products or other product groups
+ Demonstrate expertise and hand‑on experience of drilling, completion techniques, drilling/workover rig operations on land and semi-submersible rigs
+ Be a good team player and display good communication skills
+ Be willing to work on various rotational schedules
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.
This role has various rotation based working patterns. Please talk to us about the specific working patterns available when you apply or will be supervised directly by the role manager.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well‑being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
+ Contemporary work‑life balance policies and wellbeing activities
+ Comprehensive private medical care options
+ Safety net of life insurance and disability programs
+ Tailored financial programs
+ Additional elected or voluntary benefits
The Baker Hughes internal title for this role is: FIELD SPEC GEN - INT About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Additional Information
Job Number
Job Category Food and Beverage & Culinary
Location Jalan Pelita No.19, Sepinggan Raya, Balikpapan Selatan, Balikpapan East 76115, Indonesia
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Management
ORGANIZATION DESCRIPTION
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
HOTEL DESCRIPTION
Balikpapan is a seaport city on the east coast of Borneo island, in the Indonesian province of East Kalimantan. The Four Points by Sheraton Balikpapan offers good proximity to corporate and transit demand, being located very close to the airport (less than 5 minutes drive) and 9 KM to the city center (15 minutes drive). Four Points by Sheraton Balikpapan has 139 rooms and is part of a mixed‑use development. The hotel offers an All-Day Dining restaurant and lobby lounge, as well as 7 meetings rooms with total event space of 5,102 sq ft.
JOB SUMMARY
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Developing and Maintaining Budgets
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
Leading Food and Beverage Team
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day‑to‑day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
Ensuring Exceptional Customer Service
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day‑to‑day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
Managing and Conducting Human Resource Activities
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
Additional Responsibilities
- Complies with all corporate accounting procedures.
- Provides information to supervisors, co-workers, and subordinates by telephone, written form, e‑mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and