Visual Merchandiser: Multi-Store Retail & Tech

Pt Duta Karya Sukses Nusantara (Erajaya Group); Balikpapan; On-site; IDR 223,200,000 - 334,800,000; Full time

Job summary

Four Points by Sheraton Balikpapan is seeking an Assistant Human Resources Manager to assist in daily HR operations, including recruitment, compensation, and training. The role supports delivering HR services, ensuring compliance, and helping to align hotel staffing with business needs.

Education requirements include a high school diploma or a 2-year HR-related degree; strong English and client-facing skills are preferred to engage with teams and external partners.

Qualifications

• High school diploma or GED; 2 years experience in human resources, management operations, or related area.
• Or a 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

Responsibilities

• Assists in carrying out daily HR activities including recruitment, total compensation, and training and development.
• Delivers HR services meeting employee needs and ensures compliance with laws and procedures.
• Assists with managing recruitment and hiring processes and maintains contact with external sources.
• Supports employee benefits administration, unemployment claim activity, and hearings as needed.
• Supports employee development through orientation, cross-training, and training programs.
• Maintains employee relations via effective communication and open-door policy.
• Assists with legal/compliance practices: maintaining files, privacy, safety, and records.

Skills

Fluent English

HR Management

Education

High School Diploma or GED

2-year degree in HR or related field

Job description

Assistant Human Resources Manager - Four Points by Sheraton Balikpapan

Job Description

Additional Information
Job Number
Job Category Human Resources
Location Jalan Pelita No.19, Sepinggan Raya, Balikpapan Selatan, Balikpapan East 76115, Indonesia
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Management
ORGANIZATION DESCRIPTION
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
HOTEL DESCRIPTION
Balikpapan is a seaport city on the east coast of Borneo island, in the Indonesian province of East Kalimantan. The Four Points by Sheraton Balikpapan offers good proximity to corporate and transit demand, being located very close to the airport (less than 5 minutes drive) and 9 KM to the city center (15 minutes drive). Four Points by Sheraton Balikpapan has 139 rooms and is part of a mixed-use development. The hotel offers an All-Day Dining restaurant and lobby lounge, as well as 7 meetings rooms with total event space of 5,102 sq ft.
JOB SUMMARY
Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Assisting in Managing Recruitment and Hiring Process
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Assists in establishing and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Assists in monitoring candidate identification and selection process.
- Performs quality control on candidate identification/selection.
Assisting in Administering and Educating Employee Benefits
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Assists with unemployment claim activity reports.
- Attends unemployment hearings and ensures property is properly represented, as needed.
Assisting in Managing Employee Development
- Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
Assisting in Maintaining Employee Relations
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
Assisting in Managing Legal and Compliance Practices
- Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Description

Description
Job Duties - Essential Functions of the Job:

• + Promoting, develop target list and initiate contact with potential customers through a relationship based approach such as sales phone calls and cold calling.
• + Introduce the company and the company's services to potential customers and build and maintain ongoing relationships.
• + Demonstrates products and services to existing and potential customers and assisting them for solutions by means of consultative selling.
• + Work with customers to understand and identify their strategic vision, objectives and needs while aligning our products and services.
• + Increases business with established and new customers over time.
• + Develop clear and effective written proposals and/or quotations for existing and/or potential clients.
• + Manages resolutions of customer complaints or problems.
• + Coordinates the sales effort internally with overseas offices, operations, customer service and accounting department.
• + Continually maintaining and developing the business and provide Business Review presentations to clients.
• + Analyzes market potential and determine value of existing and potential client value to the organization.
• + Controls, Monitors and Resolves Account Receivables of clients on timely basis and ensure it is kept current.
• + Achieves and maintain profitable business consistent with the company's goals.
• + Create and implement the Quality objectives for Sales Department.
• + Help maintain implementation on Health, Safety and Environment objectives on daily business.

Skill and Abilities:

• + Fluent in English
• + Strong client-facing skills and effective selling to an executive, owner, and or decision maker with a consultative approach
• + Strong entrepreneurial experience and goal-driven focus.
• + Excellent verbal and written communication skills
• + Plans, organizes and uses time efficiently and effectively.
• + Dependable, follows instructions, responds to management direction
• + Ability to meets challenges with resourcefulness
• + Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
• + Excellent planning and organizational skills.
• + The ability to work in a fast-paced environment.

Qualifications
Behaviors
Required

• + Team Player: Works well as a member of a group

Preferred

• + Dedicated: Devoted to a task or purpose with loyalty or integrity

Education
Required

• + Associates or better

Experience
Preferred

• + 2 years: Strong knowledge of the Energy Oil and Gas, EPC and Mining industry is an advantage
• + 2 years: 2 years experience in sales or marketing & min. 2 years freight forwarding experience.