Senior Engineering Manager - Luxury Hospitality & Retail

MatchaTalent; Denpasar; On-site; IDR 450,000,000 - 700,000,000; Full time

Job summary

MatchaTalent is seeking a Store Manager for a luxury fashion boutique in Surabaya. You will lead daily operations, drive sales, and ensure an exceptional client experience reflecting the brand's standards.

The role requires 5+ years in luxury retail with full-price boutique management, strong KPI understanding, and leadership skills. A premium service approach and team development are essential.

Qualifications

• Bachelor's degree in any major.
• 5+ years in luxury retail with store leadership responsibilities.
• Experience managing full-price luxury boutiques (handbags, leather goods, fashion accessories).
• Familiarity with luxury retail KPIs (AUR, ATV, UPT, sales turnover, retention).
• Proven ability to achieve sales targets and develop client relationships.

Responsibilities

• Oversee daily operations and commercial performance of a luxury boutique (store-level).
• Drive sales growth while maintaining premium customer service.
• Lead, coach, and develop a team of store staff.
• Manage inventory, merchandising, and store administration.
• Engage high-value clients with personalized service and clienteling strategies.
• Coordinate with management to align with brand standards and store policies.

Skills

Luxury retail

Store management

Clienteling

People management

Retail operations

Inventory control

Sales KPIs

English proficiency

Education

Bachelor's Degree

Job description

MatchaTalent is seeking a Store Manager for a luxury fashion boutique in Surabaya. You will lead daily operations, drive sales, and ensure an exceptional client experience reflecting the brand's standards.

The role requires 5+ years in luxury retail with full-price boutique management, strong KPI understanding, and leadership skills. A premium service approach and team development are essential.