Senior EMS Sales & Customer Success Leader

BizLink Group; Batam; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

BizLink Group in Batam, Indonesia seeks an experienced Sales Manager to lead sales in the EMS manufacturing space. You will design and drive strategies, manage key accounts, and collaborate with product and support teams to meet growth targets. A proven leadership track record and strong CRM skills are essential.

You will monitor performance, adapt plans to market changes, and report to senior management. This role demands resilience under pressure and a results-driven approach.

Qualifications

• Bachelor's degree in marketing, business administration, or related field.
• At least 10 years in sales management within EMS manufacturing, with 5+ years in leadership.
• Excellent communication and interpersonal skills to build trust with customers and teams.
• Proficient in using CRM systems and sales tools to track metrics and relationships.
• Results-oriented with a proven record of meeting/exceeding sales targets and KPIs.
• Strategic thinker who can develop and execute growth-focused sales strategies.
• Able to work under pressure and handle stressful situations with a positive attitude.

Responsibilities

• Develop and implement sales strategies, goals, and action plans to achieve targets.
• Monitor and analyze sales performance metrics and identify improvement areas.
• Collaborate with cross-functional teams to align sales initiatives with business goals.
• Develop and maintain strong relationships with key customers and accounts.
• Stay updated on industry trends and competitor activities to inform decisions.
• Prepare and present regular reports on sales performance and forecasts.
• Perform other duties as assigned by supervisor or General Manager.

Skills

CRM proficiency

Leadership

Strategic planning

Communication

Education

Bachelor's degree in marketing/business administration

Advanced degrees or relevant certifications

Tools

CRM software

Job description

BizLink Group in Batam, Indonesia seeks an experienced Sales Manager to lead sales in the EMS manufacturing space. You will design and drive strategies, manage key accounts, and collaborate with product and support teams to meet growth targets. A proven leadership track record and strong CRM skills are essential.

You will monitor performance, adapt plans to market changes, and report to senior management. This role demands resilience under pressure and a results-driven approach.