Sales Director Indonesia

GRIT Search Singapore Pte Ltd.; Indonesia; On-site; IDR 1,418,188,264 - 2,127,282,397; Full time

Job summary

GRIT Search Singapore Pte Ltd. is seeking a Sales Director for Indonesia, responsible for driving commercial growth, customer engagement, and market development. This role encompasses business development and account leadership across various sectors, including Healthcare and Smart Cities.

The ideal candidate will have over 10 years of experience in IT services sales, a strong network in local industries, and proficiency in modern sales methodologies. Fluency in Bahasa Indonesia and English is also required.

Qualifications

• 10+ years of enterprise sales or business development experience in IT services.
• Proven success in driving new logo acquisition and account growth.
• Established relationships with senior decision-makers across key sectors.

Responsibilities

• Identify and acquire new customers across priority sectors.
• Serve as the senior relationship lead for strategic customers.
• Collaborate with portfolio teams to develop tailored proposals.

Skills

Enterprise Sales

Business Development

Customer Success

Negotiation

Presentation Skills

Fluency in Bahasa Indonesia

Fluency in English

Education

Bachelor’s degree in Business or IT

MBA

Job description

ROLE OVERVIEW

The Sales Director - Indonesia is responsible for driving Company commercial growth, customer engagement, and local market development across Indonesia. The role combines business development, account leadership, renewals, customer success and delivery coordination, serving as the senior commercial representative for Company in the country. This position will focus on originating and expanding opportunities across Healthcare, Airport, SAP, Smart Cities, and Smart Factories, working closely with Singapore-based portfolio Sales Directors and Presales teams for Digital & AI, Cloud, Security, and Data Center solutions and services. Reporting to the CEO of Company Asia and President Director of Company Indonesia, the Sales Director will lead business development and account strategy in Indonesia, manage enterprise and public sector relationships, and represent Company to partners, government agencies, and industry bodies.

KEY RESPONSIBILITIES

• Business Development: Identify and acquire new enterprise and public sector customers across priority sectors including Healthcare, Airport, SAP-centric customers, Smart Cities, and industrial Smart Factory clients. Lead customer engagement from early qualification through to solution collaboration with portfolio teams.
• Account Leadership, Renewals, and Customer Success: Serve as the senior relationship lead for strategic customers in Indonesia. Drive renewals, account growth, and customer satisfaction across all portfolio areas. Partner closely with delivery and operations teams to ensure successful implementation, delivery service quality, and long-term customer success.
• Opportunity Coordination: Collaborate with portfolio Sales Directors and Presales teams in Singapore to develop proposals, pricing, and delivery plans tailored to Indonesian customer needs. Ensure smooth handover and consistent communication between country and portfolio teams.
• Partner and Ecosystem Development: Build and maintain strategic partnerships with SAP, hyperscalers, ISVs, local system integrators, and vendors. Engage with government agencies to support initiatives in Healthcare, SAP modernization, Smart Cities, and Smart Factories.
• Market Development: Represent Company at key industry events and forums in Indonesia to strengthen brand presence. Monitor local market trends, regulations, and competitor activities to identify new business opportunities.
• Governance and Reporting: Ensure pipeline accuracy, opportunity qualification, and forecasting discipline in alignment with regional MEDDIC-based sales governance. Provide regular performance updates and account insights to regional leadership.
• People and Culture: Foster collaboration, professionalism, and the high-performance team culture within the Indonesia team that reflects Company Team Magenta values. Support local recruitment, onboarding, and employee engagement in partnership with regional HR.

QUALIFICATIONS

• Bachelor’s degree in Business, IT, or a related field (preferred). MBA a plus.
• Minimum 10 years of enterprise sales or business development experience in IT services, systems integration, or cloud and infrastructure managed services in Indonesia.
• Proven success in driving new logo acquisition, renewals, and account growth with enterprise and public sector customers.
• Demonstrated experience leading customer success and coordinating delivery to ensure operational excellence and long-term client outcomes.
• Established relationships with senior decision-makers across Healthcare, SAP-driven industries, Smart City, and manufacturing sectors.
• Strong understanding of IT services and solutions, including Digital & AI, Cloud, Security, and Data Center offerings, with the ability to orchestrate subject matter experts across portfolios.
• Experience managing complex multi-stakeholder deals from qualification through close.
• Skilled communicator with strong executive presence, presentation, and negotiation capabilities.
• Well versed or certified in modern enterprise sales methodologies, using Challenger for qualification and MEDDIC for sales execution.
• Prior experience in start-up, pioneering or proven success in building from zero to one would be ideal.
• Fluency in Bahasa Indonesia and English required.