Senior Dynamics 365 CRM Transformation Architect

EY; Jakarta Utara; Sur place; IDR 450 000 000 - 650 000 000; Plein temps

Résumé du poste

EY is seeking a Dynamics 365 CRM Solution Architect to lead enterprise-scale CRM transformations powered by Microsoft Dynamics 365 CE and Power Platform. You will collaborate with executives to shape strategies, define roadmaps, and ensure successful delivery across complex environments.

This leadership role requires extensive experience in CRM architectures, cross-functional leadership, and deep technical expertise across Dynamics and the Power Platform.

Qualifications

• 12+ years in CRM, enterprise applications, or consulting.
• 8+ years with Microsoft Dynamics CRM / Dynamics 365 CE.
• 5+ years in a Solution Architect/Technical Lead role.
• Proven experience leading at least 3 large Dynamics 365 CRM implementations.
• Experience managing senior stakeholders across business and technology functions.
• Experience delivering multi-country, large-scale enterprise transformations.

Responsabilités

• Lead end-to-end design and delivery of Dynamics 365 CRM solutions across complex programs.
• Architect scalable, secure, high-performance CRM solutions.
• Define CRM architecture standards, best practices, and quality frameworks.
• Collaborate with stakeholders to define CRM vision and roadmaps.
• Provide technical leadership across multiple projects and teams.
• Oversee CRM design, integrations, data migrations, and EA alignment.
• Mentor teams and support pre-sales activities and client demos.
• Identify business development opportunities and cross-sell Microsoft solutions.
• Maintain executive relationships and governance across engagements.
• Drive risk management and delivery governance.

Connaissances

Dynamics 365 CE

CRM architecture

Power Platform

Systems integration

Executive communication

Outils

Azure

REST APIs

C#

JavaScript

Description du poste

EY is seeking a Dynamics 365 CRM Solution Architect to lead enterprise-scale CRM transformations powered by Microsoft Dynamics 365 CE and Power Platform. You will collaborate with executives to shape strategies, define roadmaps, and ensure successful delivery across complex environments.

This leadership role requires extensive experience in CRM architectures, cross-functional leadership, and deep technical expertise across Dynamics and the Power Platform.