Senior Collection Manager - Strategy & Leadership

Nikel; Jakarta Pusat; On-site; IDR 300,000,000 - 550,000,000; Full time

Job summary

PT AMAN CERMAT CEPAT - KlikA2C, located in Jakarta Pusat, seeks an urgent Collection Manager with a strong finance and credit risk background. You will lead both Desk Collection and Field Collection teams to maximize recovery and reduce delinquent accounts.

The role requires a Bachelor's degree and 7–10 years in collection or recovery, with 3–5 years in leadership. Proficiency in Excel and Power BI is preferred to drive insights and forecasts.

Qualifications

• Bachelor's Degree in Finance, Accounting, or related field.
• 7–10 years experience in Collection, Credit, or Recovery.
• 3–5 years of managerial experience leading collection teams.
• Strong knowledge of collection operations, legal recovery process, and credit risk management.
• Experience managing both Desk Collection and Field Collection teams.
• Proficient in Microsoft Excel, Power BI (preferred), and Collection Management Systems.
• Excellent leadership and stakeholder management skills.

Responsibilities

• Develop and implement collection strategies to maximize recovery and reduce delinquent accounts.
• Monitor daily, weekly, and monthly collection performance and provide regular reports to management.
• Develop and maintain Standard Operating Procedures (SOPs) for collection processes.
• Monitor collection agencies and third-party vendors to ensure service quality and compliance.
• Prepare collection forecasts, recovery plans, and portfolio performance analysis for management.
• Develop collection management system to maximize daily collection process.

Skills

Leadership

Stakeholder management

Team management

Education

Bachelor's Degree in Finance, Accounting, Business Administration, Economics, or related field

Tools

Microsoft Excel

Power BI

Collection Management Systems

Job description

PT AMAN CERMAT CEPAT - KlikA2C, located in Jakarta Pusat, seeks an urgent Collection Manager with a strong finance and credit risk background. You will lead both Desk Collection and Field Collection teams to maximize recovery and reduce delinquent accounts.

The role requires a Bachelor's degree and 7–10 years in collection or recovery, with 3–5 years in leadership. Proficiency in Excel and Power BI is preferred to drive insights and forecasts.