Senior Application Support Engineer – Banking Systems

Accord Innovations

Jakarta Pusat

On-site

IDR 167,400,000 - 256,680,000

Full time

3 days ago

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Job summary

Accord Innovations in Jakarta, Indonesia is seeking an experienced Application Support professional to join our Banking team. The role requires 4–8 years of relevant experience and a solid foundation in Linux (RHEL), Windows Server, Python, SQL Server, PostgreSQL, and Solr.

You will work with REST/SOAP APIs, FAQs, and logging to maintain system health. The ideal candidate has strong troubleshooting, analytical thinking, and communication skills, plus fluency in English and Bahasa Indonesia to

Qualifications

Bachelor's Degree in IT, Computer Science, Business Management, or related fields.
4–8 years of experience in Application Support.
Familiar with Linux (RHEL), Windows Server, Python, SQL Server, PostgreSQL, and Solr.
Good understanding of SQL, REST/SOAP API, Postman, SoapUI, and application logs.
Experience in Video Banking, Banking Chat, IVR, Auto Dialer, or Contact Center systems is a plus.
Familiar with ITSM/ITIL (Incident, Problem, and Change Management).
Strong troubleshooting, analytical, and communication skills.
Good command of English and Bahasa Indonesia.