Senior Account Relation (Sales)

StickEarn; Jakarta Pusat; Hybrid; IDR 240,000,000 - 380,000,000; Full time

Benefits offered by this job

Hybrid working

Private insurance

Laptop ownership program

Performance bonus

Flexible leaves

Job summary

StickEarn, an advertising technology company in Indonesia, seeks a Senior Account Relation to manage priority clients, lead campaign execution, and provide consultative solutions that drive long-term partnerships.

You will mentor junior team members and support business development initiatives, collaborating with internal teams to ensure rapid delivery and client satisfaction across Indonesia.

Qualifications

• Bachelor’s degree in management, marketing, communications, or related field.
• 3–5 years in account management or client relations.
• Experience handling FMCG, financial, or lifestyle brands is a plus.

Responsibilities

• Client Relationship Management: act as the main PIC for priority/strategic accounts, build long-term relationships and conduct regular business reviews.
• Consultative Selling & Advisory: identify client challenges, propose tailored solutions, develop consultative decks and proposals, share market trends.
• Campaign Management & Execution: lead campaigns end-to-end from brief to execution, coordinate with internal teams and resolve issues to ensure client satisfaction.
• Business Development: identify new opportunities with existing and potential clients, support pricing strategies, drive client retention and renewals.
• Team Contribution & Mentoring: guide and mentor junior Account Relations, assist managers in reports, model collaboration.

Skills

Account management

Client relations

Consultative selling

Leadership

Mentoring

Education

Bachelor's degree in Management/Marketing/Communications

Tools

Microsoft Office

PowerPoint

Zoho CRM

Job description

Job Opportunity: Senior Account Relation at StickEarn

About StickEarn

StickEarn is an advertising technology company on a mission to transform Out-of-Home (OOH) advertising through technology, data, and creativity. We empower brands, agencies, and media owners to create impactful advertising experiences across Indonesia.

We are looking for a Senior Account Relation to handle priority clients, lead campaign execution, and provide consultative solutions that drive long-term partnerships. This role is also key in mentoring junior team members and supporting business development initiatives.

What You’ll Do

• Client Relationship Management: Act as the main PIC for priority/strategic accounts, build long-term relationships, conduct regular business reviews, and provide strategic solutions including upselling and cross-selling StickEarn products.
• Consultative Selling & Advisory: Act as a trusted consultant by identifying client challenges and proposing tailored solutions. Develop consultative decks, package insights and data into proposals, and share market/industry trends to support client strategies.
• Campaign Management & Execution: Lead campaigns end-to-end — from brief and proposal to execution. Coordinate with internal teams (Campaign, Creative, Operations) and resolve issues quickly to ensure client satisfaction.
• Business Development: Identify new business opportunities with existing and potential clients, support pricing strategies, and drive client retention and contract renewals.
• Team Contribution & Mentoring: Guide and mentor junior Account Relations, assist managers in preparing reports, and serve as a role model in communication and collaboration.

What We’re Looking For

• Bachelor’s degree in Management, Marketing, Communications, or related field.
• 3–5 years in Account Management or Client Relations, preferably in advertising, media, or digital marketing. Previous experience handling FMCG, financial, or lifestyle brands is a plus.
• Strong understanding of campaign processes (pre, execution, post). Skilled in developing proposals, pricing strategies, and business reviews.
• Strong communicator with proven leadership and mentoring skills. Proactive, detail-oriented, and collaborative — able to solve problems and deliver results under pressure.
• Strong background in consultative/solution-based sales, with analytical ability to connect campaign performance data into actionable insights.
• Proficient in Microsoft Office (Excel, PowerPoint) and familiar with CRM tools (Zoho).
• Proficient in Bahasa Indonesia and English (business-level).

What We Offer

• Flexibility with our hybrid working setup
• Private insurance to keep you covered
• Training budget & laptop ownership program to boost your productivity & growth
• Competitive compensation package with performance bonus.
• Flexible & anniversary leaves to support work-life balance and celebrate milestones

*Only shortlisted candidates will be contacted.