Senior Account Manager

studygroupuk; Jakarta Pusat; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Study Group is seeking an Account Manager in Indonesia to build and maintain relationships with partner agents, positioning Study Group’s UK, US and Bellerbys Portfolios as the provider of choice for Higher Education programs. You will drive sales KPIs while fostering collaboration across the partner network.

Responsibilities include developing account plans, recruiting and onboarding agents, representing the company at events, and ensuring SLAs are met to improve customer satisfaction and

Qualifications

• Experience in managing partner networks and SLA adherence.
• Understanding of international education systems.
• Proven ability to meet deadlines and targets.

Responsibilities

• Develop and execute sales account plans.
• Pipeline management from lead generation to conversion.
• Analyze market trends with product, sales and marketing teams.
• Manage partner network and ensure SLA compliance.
• Recruit and onboard new agents.
• Represent Study Group at exhibitions and recruitment events.
• Identify growth opportunities and actively manage risk.
• Provide product and process training to agents.
• Monitor competitor activity for market awareness.

Skills

B2B / Channel sales

International education knowledge

Cold calling

Customer-focused selling

Strong organizational skills

Teamwork / independence

Job description

Contract type: Full Time – Permanent

Location: Indonesia.

ABOUT THE ROLE

Thisposition is an account management role managing a portfolio of partner agents. The key deliverable is to build and maintain relationships with the agents to positionStudy Group’s UK, US and Bellerbys Portfolioas the provider of choice of Higher Education programs. This entails meeting performance indicators related to sales and various other KPIs, all while fostering valuable collaboration with the network or partners.

Sales Responsibilities

• Development & execution of sales account plans
• Pipeline Management – Lead Generation and Conversion
• Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment
• Capable of managing a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction
• Recruit new agents and onboard them
• Represent Study Group and our brands at exhibition and recruitment events
• Identify partner growth opportunities and risk profile – active management
• Provide high-quality product and process training to agents
• Monitor competitor activity enabling greater in-market competitor awareness and analysis.

ABOUT YOU

• B2B or Channel Sales experience preferred
• Knowledge of international education systems
• Cold calling experience preferred
• Customer-service orientated and consultative approach to selling
• Strong organisational skills and demonstrated ability to meet deadlines and targets
• Ability to work independently and as part of a team

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguardingand recognisesits importance in enabling the best possible student experience and outcomes. Forsuccessful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.