Semarang Hotel General Manager — Lead Revenue & Service

The Brink’S Company; Klaten; On-site; IDR 600,000,000 - 800,000,000; Full time

Job summary

The Semarang Marriott Hotel in Indonesia seeks a Property Leadership executive to act as the primary strategic business leader of the property, overseeing guest and employee satisfaction, HR, financial performance, sales and revenue, and ROI for Marriott and ownership.

Based at the Semarang Marriott Hotel, this role ensures brand service strategy, brand initiatives, and delivery of guest expectations, while coordinating across departments to drive profitability during renovations through Q1 2029.

Job description

Job Description

**Additional Information**
**Job Number**
**Job Category** Property Leadership
**Location** Jl. Pemuda No. 118, Semarang 50132, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
_*Note: Position is based at Semarang Marriott Hotel. Location information will be updated once the location code is available in the system._
**HOTEL DESCRIPTION**
Semarang Marriott Hotel features 270 guestrooms and suites and three food and beverage outlets, including an all-day dining restaurant, lobby lounge, and pool bar, as well as a swimming pool, fitness center, and M Club Lounge. The hotel also offers a ballroom and three meeting rooms, providing a total of 2,120 sqm of event space.
Located within the Pollux Mall Paragon Semarang mixed-use development, the hotel occupies seven dedicated hotel floors above the retail podium (levels 7 to 12), with the lobby located at ground level and directly connected to Pollux Mall Paragon.
The hotel is located approximately 3 km from Semarang Tawang Station and 8 km from Jenderal Ahmad Yani International Airport. Nearby attractions include Semarang City Hall, Lawang Sewu, and the Old City district.
Renovations will be carried out in phases and are expected to be fully completed by Q1 2029.
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of the Marriott brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and