SAP FICO

PT Mitra Adiperkasa Tbk; Jakarta Utara; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

PT Mitra Adiperkasa Tbk in Indonesia is seeking an IT Application Support specialist to manage SAP FI and CO configurations and to ensure clear, complete tickets. You will collaborate with business users, prepare functional specifications, monitor SAP systems, and contribute to system enhancements.

The role requires a bachelor's degree in IT or related field and at least two years of IT experience, including SAP FI/CO exposure.

Qualifications

• Bachelor's degree in information systems, IT, CS, or related field.
• Minimum 2 years IT experience.
• Minimum 1 year SAP FI/CO support, implementation, or similar role.
• Familiar with SAP FI/CO modules.
• Ability to document business requirements into functional specs.
• Basic to intermediate English communication.

Responsibilities

• Analyze and verify problem statements to ensure support tickets are clear and complete.
• Provide timely issue resolution and user guidance based on IT Application Support best practices.
• Communicate incident status, root causes, and resolutions to end users.
• Participate in projects, system enhancements, and modification requests related to SAP FI & CO.
• Perform SAP FI & CO configuration based on business requirements.
• Prepare Functional Specification Documents and related documentation.
• Monitor SAP systems, including scheduled jobs and interface processes.
• Create and maintain user guides, system documentation, and troubleshooting procedures.
• Collaborate with business users and cross-functional teams to improve system performance.

Skills

SAP FI/CO

Documentation skills

English communication

SAP configuration

IT experience

Education

Bachelor's degree in information systems, Information Technology, Computer Science, or a related field

Tools

SAP

Job description

Analyze and verify problem statements to ensure support tickets are clear and complete before providing solutions.

Provide timely issue resolution and user guidance based on IT Application Support best practices and service-level targets.

Communicate effectively with end users regarding incident status, root causes, and resolutions.

Participate in new projects, system enhancements, and modification requests related to SAP FI & CO.

Perform SAP FI & CO configuration based on business requirements.

Prepare Functional Specification Documents (FSD) and other related documentation.

Monitor SAP systems to ensure smooth operation, including scheduled jobs and interface processes.

Create and maintain user guides, system documentation, and troubleshooting procedures.

Collaborate with business users and cross-functional teams to improve system performance and support business needs.

Requirements:

• Bachelor's degree in information systems, Information Technology, Computer Science, or a related field.
• Minimum 2 years of IT experience.
• Minimum 1 year of experience in SAP FI & CO support, implementation, or a similar role.
• Familiar with SAP Finance (FI) and Controlling (CO) modules.
• Experience in SAP configuration and troubleshooting is an advantage.
• Able to understand and document business requirements into functional specifications.
• Possess basic to intermediate English communication skills.

COMPANY OVERVIEW

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment - from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

HISTORY

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B' Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie, Thomas & Friends, among many others.

PRODUCT & SERVICES

As a leading retailer in Indonesia, MAP carries over 150 world-class brands that covers many segment including:

Sports : Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete's Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.