SAP AMS Manager: Lead Service Delivery & Transformation

PwC; Jakarta Pusat; Presencial; IDR 600.000.000 - 850.000.000; Jornada completa

Descripción de la vacante

PwC Indonesia Advisory is seeking an experienced SAP AMS Manager to lead engagements and oversee service delivery for enterprise clients. You will manage SLAs, KPIs, and continuous improvement, while building trusted client relationships and guiding AMS transformation programs across SAP roadmaps.

The role requires strong stakeholder management, cross-functional collaboration, and the ability to mentor consultants and drive business development in a dynamic consulting environment.

Formación

• Bachelor's degree in IT/CS/Business/Engineering.
• Significant experience in SAP AMS, managed services, or transformation environments.
• Experience leading teams and managing client-facing engagements.
• Strong stakeholder management and communication skills.

Responsabilidades

• Lead SAP AMS engagements and service delivery for enterprise clients.
• Manage SLAs, KPIs, and continuous improvement initiatives.
• Build trusted relationships with client stakeholders and provide strategic advisory support.
• Lead AMS transformation programs and SAP roadmap discussions.
• Oversee incident, problem, change, and release management within SAP landscapes.
• Mentor and develop SAP consultants; support business development activities.

Conocimientos

Analytical Thinking

Communication

Coaching and Feedback

Emotional Regulation

Enterprise Software

Educación

Bachelor's degree in IT/CS/Business/Engineering

Herramientas

SAP S/4HANA

SAP ABAP

SAP FICO

SAP MM

SAP SD

SAP SuccessFactors

Descripción del empleo

PwC Indonesia Advisory is seeking an experienced SAP AMS Manager to lead engagements and oversee service delivery for enterprise clients. You will manage SLAs, KPIs, and continuous improvement, while building trusted client relationships and guiding AMS transformation programs across SAP roadmaps.

The role requires strong stakeholder management, cross-functional collaboration, and the ability to mentor consultants and drive business development in a dynamic consulting environment.