To manage and grow the retail sales channels within the assigned territory by developing appointed distributors as business partners and expanding product availability, visibility, recommendation, and sell-out across building material stores and relevant modern trade outlets. The role is responsible for promoting Saint-Gobain Indonesia products, especially Mortar Utama and Fosroc brands, executing company programs, maintaining disciplined customer coverage through CRM, and achieving assigned sales and activity targets in full compliance with company policies and Saint-Gobain values.
Key responsibilities
- Manage appointed distributors as business partners within the assigned area, aligning on sales targets, stock availability, coverage, outlet development, sales execution, service issues, and agreed action plans
- Map, prioritize, visit, and develop building material stores in the territory, including outlets already selling and stocking Mortar Utama products and outlets that have not yet listed the products
- Conduct routine visits to distributors, building material stores, and relevant modern trade outlets according to company targets, independently or as joint visits with distributor salesmen
- Promote company products, services, value propositions, and promotional programs, providing accurate product information and supporting conversion
- Increase sales productivity at existing customers by expanding product categories/SKUs, introducing suitable complementary solutions, and encouraging repeat purchase
- Use the company-provided CRM to plan, schedule, and document sales/customer visits, customer information, opportunities, follow-up actions, and visit outcomes accurately and on time
- Support market activation with the Marketing team, including outlet activation, product demonstrations, campaigns, events, and merchandising
- Prepare accurate daily reports through CRM and other periodic reports, including weekly and monthly reports, and capture market intelligence such as customer feedback, competitor products, pricing, and programs
- Achieve sales targets and other performance/activity targets assigned by the company, including targets related to customer visits, distribution, outlet activation, product mix, and reporting discipline
- Conduct product mock-ups and product/application training for customers, applicators, users, distributor teams, or store personnel; receive, document, and follow up customer complaints relating to product performance or application
About you
- Bachelor degree, preferably in Business, Marketing, Engineering, or another relevant discipline
- Minimum 3 years of relevant experience in sales, channel management, distribution, retail, or building materials; experience in construction products is preferred
- Demonstrated ability to develop distributors and retail outlets and to work effectively with distributor sales teams
- Good communication, negotiation, presentation, analytical, and problem-solving skills
- Able to use CRM and standard Microsoft Office applications for planning, analysis, communication, and reporting
- Willing and able to travel extensively within the assigned territory and work in the field according to business requirements
- Working proficiency in Bahasa Indonesia; English capability is an advantage based on business needs
- Strong ethical judgment and commitment to Saint-Gobain values, compliance, and EHS
About us
Saint-Gobain Indonesia (BFS - PT Cipta Mortar Utama) operates in the Commercial / Retail Sales division, promoting Saint-Gobain Indonesia products, especially Mortar Utama and Fosroc brands, across building material stores and modern trade outlets.