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Bali Sun Tours, Bali-based tour operator, seeks a Sales & OTA Staff to manage listings on OTA platforms, handle bookings, and grow sales through partnerships. English proficiency and OTA familiarity are essential, with a shift-friendly, team-oriented attitude.
Based in Bali, you’ll collaborate with operations to confirm bookings and contribute to promotional pricing and reports. Fresh graduates are welcome to apply, with a focus on customer service and accuracy.
As a Sales & OTA Staff, you will manage our presence on online travel platforms, handle bookings and guest inquiries, and help grow our sales through partnerships and great customer service.
KEY RESPONSIBILITIES
Manage and update tour listings on OTA platforms (pricing, availability, product descriptions, photos)
Handle bookings, inquiries, and changes from OTA and other sales channels
Monitor and respond to guest reviews in a timely and professional manner
Coordinate with the operations team to ensure smooth booking confirmations
Build and maintain relationships with travel agents and partners
Prepare regular sales and performance reports
Support promotional campaigns and seasonal pricing updates
REQUIREMENTS
Minimum SMA/SMK, or a related field
At least 1 year of experience in sales, reservations, or OTA management (fresh graduates are welcome to apply)
Good command of spoken and written English; other foreign languages are a plus
Familiar with OTA platforms such as Klook, Viator, TripAdvisor, Agoda, KKday, etc.
Proficient in Microsoft Office / Google Sheets
Friendly, communicative, and customer-oriented
Detail-oriented, quick to respond, and comfortable working with targets
Able to work both independently and as part of a team
Willing to work on a shift basis
Based in Bali
ABOUT US
Bali Sun Tours is a Bali-based tour operator offering a wide range of island tours and activities for travelers from around the world. We're passionate about creating memorable experiences for our guests, and we're looking for an energetic, detail-oriented person to join our growing Sales & OTA team.