Sales Operations & E-commerce Staff

StickEarn; Jakarta Pusat; On-site; IDR 55,800,000 - 100,440,000; Full time

Benefits offered by this job

Private insurance

Training budget & laptop ownership

Yearly bonus

Flexible leaves

Job summary

Aether in Jakarta is seeking a Sales Operations & E-commerce Staff to support the daily activities behind our online and offline sales channels. You will manage e-commerce operations on Shopify, Shopee, and TikTok Shop; process orders; assist with inventory, events, and live-selling; and coordinate between teams to keep orders and stock accurate.

Fresh graduates are welcome; a Bachelor's degree is required.

Qualifications

• Minimum Bachelor's Degree in any relevant field.
• Fresh graduates are welcome to apply.
• Experience in e-commerce, marketplace operations, customer service, or retail is a plus.
• Familiar with Shopee, TikTok Shop, and e-commerce operations.

Responsibilities

• Manage day-to-day operations across Aether’s e-commerce channels (Shopify, Shopee, TikTok Shop).
• Process incoming orders and ensure timely fulfillment.
• Handle customer inquiries and provide basic product information.
• Coordinate packing, shipping, returns, refunds, and other order-related activities.
• Monitor product inventory and conduct stock opname.

Skills

Detail-oriented

Organized

Good communication

Excel/Google Sheets

Proactive

Fast learner

Education

Bachelor's degree in any relevant field

Tools

Excel

Google Sheets

Job description

Job Opportunity: Sales Operations & E-commerce – Aether

About Aether

Aether Performance is a new business initiative under StickEarn Group, focusing on functional wellness products and building a new retail and e-commerce business stream.

As we grow Aether, we are looking for a Sales Operations & E-commerce Staff to support the day-to-day operational activities behind our online and offline sales channels.

What You’ll Do

• Manage day-to-day operations across Aether’s e-commerce channels, particularly Shopify, Shopee and TikTok Shop
• Monitor and process incoming orders and ensure timely fulfillment
• Handle customer inquiries and provide basic product information
• Coordinate packing, shipping, returns, refunds, and other order-related activities
• Monitor product inventory and conduct regular stock opname
• Coordinate stock replenishment and product movement
• Support pop-ups, exhibitions, sports events, and other offline activities
• Prepare product stock, payment tools, and other operational requirements for events
• Manage and support end-to-end live-selling activities, including product preparation, stock readiness, order monitoring, and live-shopping hosting.
• Maintain accurate records and prepare basic reports related to orders, inventory, and sales operations
• Identify operational issues and coordinate with relevant teams to resolve themSupport other operational activities related to Aether’s sales channels as needed

What We’re Looking For

• Minimum Bachelor's Degree in any relevant field
• Fresh graduates are welcome to apply
• Experience in e-commerce, marketplace operations, customer service, or retail is a plus
• Familiar with or interested in Shopee, TikTok Shop, and e-commerce operations
• Detail-oriented, organized, and comfortable handling operational tasks
• Good communication and basic Excel/Google Sheets skills
• Proactive, responsible, and a fast learner
• Comfortable working in a hands-on and fast-paced environment
• Willing to support pop-ups, events, and other offline activities when required
• Interested in learning about functional wellness products and their basic product information
• Willing to work fully from office (WFO) and support business activities when needed

What We Offer

• Private insurance to keep you covered
• Training budget & laptop ownership program to support your growth
• Competitive compensation package with yearly bonus
• Flexible & anniversary leaves to support work-life balance and celebrate milestones

*Only shortlisted candidates will be contacted.