Sales Executive (Mandarin Speaker)

PT Jide Electric Indonesia; Karawang; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT Jide Electric Indonesia is seeking an experienced sales professional in Indonesia to align client requirements with factory production, manage quotations, order tracking and payments, and maintain strong client relationships. The role involves interfacing with brand owners, agencies, and manufacturers across packaging markets.

The candidate should have 2–4 years of B2B sales experience, strong knowledge of printing processes, and Mandarin proficiency.

Qualifications

• Bachelor’s degree in related field.
• 2–4 years of successful B2B sales or key account management.
• Proven track record of meeting sales quotas in fast-paced environment.
• Mandarin: advanced business fluency required.
• Knowledge of printing processes and packaging materials.
• Strong negotiation and contract presentation skills.
• Proficiency with Microsoft Office and CRM software.
• Willingness to travel with valid driver's license.
• Cross-cultural communication and professional demeanor.

Responsibilities

• Develop new clients such as brand owners and agencies to secure printing orders.
• Maintain existing clients and ensure repeat business.
• Clarify client requirements and assess production feasibility.
• Coordinate with factory on processes and cost verification; prepare quotations.
• Negotiate delivery times, prices, terms; handle samples and revisions.
• Arrange samples and obtain client approval; manage order processing.
• Monitor production progress and inform clients of delays.
• Check color accuracy and quality; resolve production issues.
• Arrange dispatch, logistics, and delivery; track sign-off.
• Draft sales contracts with terms.
• Reconcile accounts and issue invoices; monitor payments.
• Collect payments and mitigate bad debts.
• Resolve discrepancies in accounts and deductions.
• Gather competitor pricing and new materials.
• Monitor industry trends and suggest new processes to clients.
• Meet sales targets and report performance.

Skills

B2B sales

Negotiation

Communication

CRM software

Education

Bachelor’s Degree in Business Administration/Marketing/International Trade/Printing Technology/Industrial Engineering

Tools

Microsoft Office

CRM software

Job description

Sales in the printing industry are project-based; it is not simply a matter of selling goods. The core of the role lies in aligning client requirements with factory production, whilst managing quotations, order tracking, payment collection and client relations; many roles also require an understanding of production processes.
印刷销售属于项目型销售，不是简单卖货，核心是对接客户需求、对接工厂生产，兼顾报价、跟单、回款、客情，很多还要懂工艺。

Key Responsibilities 主要职责 :

New Client Development: Proactively seek out new clients (brand owners, advertising agencies, packaging manufacturers, publishers, supermarkets, e-commerce platforms, government and corporate organisations, etc.) to secure printing orders for items such as brochures, gift boxes, colour boxes, instruction manuals, labels, posters and carrier bags;
新客户开发：主动拓客（品牌方、广告公司、包装厂、出版社、商超、电商、政企单位等），挖掘画册、礼盒、彩盒、说明书、标签、海报、手提袋等印刷订单；

Existing Client Maintenance: Conduct regular follow-ups to monitor repeat purchases and requirements for new product packaging, handle client complaints and foster stable, long-term partnerships;
老客户维护：定期回访，跟进复购、新品包装需求，处理客户投诉，稳定长期合作；

Communicating client requirements: Clarify the client’s intended use, materials, dimensions, production processes (such as lamination, hot foil stamping, UV coating, die-cutting and box gluing), delivery lead times and quality requirements, and assess feasibility.
客户需求沟通：听懂客户用途、材质、尺寸、工艺（覆膜、烫金、UV、模切、糊盒等）、交付周期、品质要求，判断可行性。

Liaise with the factory regarding production processes, manufacturing and cost verification; calculate costs based on client files, production processes, quantities, materials, freight charges and post-press processes, and provide a quotation;
对接工厂工艺/生产/核价，根据客户文件、工艺、数量、材质、运费、后道工序核算成本，给出报价单；

Commercial negotiations: delivery times, prices, payment terms, minimum order quantities, sample, revision, and return and exchange policies;
商务谈判：交期、价格、账期、起订量、打样费、改版费、退换货约定；

Arranging samples: liaising with production to produce samples, sending them to the client for approval, and following up on sample revisions and sample approval (sample approval is crucial in printing to avoid disputes later).
安排打样：对接生产出样品，寄样给客户确认，跟进样品修改、签样（签样是印刷关键，避免后期纠纷。

Upon receiving an order, issue the production order and liaise with the sales, pre-press and production departments to verify the client’s artwork, colour proofs and process requirements;
接单后下达订单，对接业务/制版/生产车间，核对客户稿件、色稿、工艺要求；

Monitor production progress, keep the client informed and provide early warnings of potential delays;
跟进生产进度，同步客户，提前预警延期风险；

Check for colour deviations, process compliance and dimensions during production; coordinate with the factory to resolve production anomalies and ensure quality control;
生产过程核对色差、工艺、尺寸，协调工厂解决生产异常，把控品质；

Arrange dispatch, logistics and delivery, and follow up on delivery confirmations.
安排出库、物流、送货，跟进签收。

Draft sales contracts, clearly stipulating quality standards, payment terms and liability for breach of contract;
拟定销售合同，明确品质标准、付款方式、违约责任；

Reconcile accounts and issue invoices on time;
按时对账、开具发票；

Monitor the collection of payments, manage accounts receivable and mitigate the risk of bad debts;
跟进货款回收，控制应收账款，规避坏账风险；

Resolve discrepancies in account reconciliation and disputes regarding deductions;
处理对账异议、扣款纠纷。

Gather information on competitors’ pricing, new processes and new materials;
收集同行价格、新工艺、新材料信息；

Monitor industry trends within clients’ sectors and proactively recommend new product processes to clients;
收集客户行业趋势，主动推荐新品工艺给客户；

Meet monthly/quarterly sales targets and compile performance statistics.
完成月度/季度销售指标，统计业绩。

Qualifications 资格要求 :

Bachelor’s Degree (S1) in Business Administration, Marketing, International Trade, Printing Technology, Industrial Engineering, or a related field.
工商管理、市场营销、国际贸易、印刷技术、工业工程或相关领域的学士学位。

Minimum of 2–4 years of successful B2B sales or key account management experience, preferably within offset/digital printing, paper, flexible packaging, or manufacturing sectors.
至少拥有2至4年成功的B2B销售或大客户管理经验，优先考虑在胶印/数字印刷、造纸、软包装或制造业领域有相关经验者。

Proven track record of achieving sales quotas and managing custom order lifecycles in a fast-paced environment.
在快节奏的环境中，拥有成功达成销售指标并管理定制订单生命周期的实绩。

Mandarin: Advanced business fluency (written and spoken; minimum HSK 5/6 or equivalent native proficiency) is essential for direct communication with international clients, suppliers, and senior executives.
普通话：必须具备高级商务水平（书面和口语；至少达到HSK 5/6级或同等母语水平），以便与国际客户、供应商及高级管理人员进行直接沟通。

Strong knowledge of printing processes, packaging materials, surface finishes (UV, lamination, foil stamping), and structural packaging requirements.
精通印刷工艺、包装材料、表面处理工艺（UV印刷、覆膜、烫金）以及包装结构要求。

Professional consultative selling, price calculation, contract negotiation, and presentation skills.
具备专业的咨询式销售、报价计算、合同谈判及演示技能。

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and standard CRM software.
熟练掌握Microsoft Office套件（Excel、Word、PowerPoint）及标准CRM软件。

High cross-cultural communication competence with a professional corporate demeanor.
具备出色的跨文化沟通能力，并拥有专业的企业形象。

Results-driven mindset, high initiative, resilience, and attention to detail.
以结果为导向，主动性强，抗压能力强，且注重细节。

Strong problem-solving ability under tight production deadlines.
在紧迫的生产期限内具备强大的问题解决能力。

Possesses a valid driver's license and willingness to travel for client visits and industry events.
持有有效驾驶证，并愿意出差拜访客户及参加行业活动。

Note: Only applications from Mandarin speakers will be considered!
仅限中文母语者，其申请将进入后续处理流程！