Sales Excellence & Operations Manager

confidential jobs; Indonesia; On-site; IDR 400,000,000 - 800,000,000; Full time

Job summary

Confidential jobs in Indonesia seeks a seasoned Sales Analytics Manager to develop and maintain dashboards and analytics for key KPIs across channels and regions. You will analyze performance across products, salespersons, customers, and territories to drive insights.

The role leads forecasting, territory and quota planning, and incentive programs while establishing data governance and standardized KPIs. You will mentor the Sales Excellence & Data Analytics team and deliver actionable reports.

Qualifications

• Bachelor's degree in a relevant field.
• 8–10 years of relevant experience including managerial or team-leadership experience.
• Experience in Sales Operations, Sales Excellence, Business Analytics, Commercial Operations, or Sales Support.
• Experience in manufacturing, FMCG, building materials, coatings, B2B distribution, or multi-channel sales is preferred.
• Professional working proficiency in English.
• Strong skills in data analysis, sales reporting, dashboards, and business systems.
• Strong understanding of sales analytics, forecasting, KPI, territory & quota management, incentives, and process improvement.
• Strong analytical, problem-solving, leadership, communication, stakeholder management, and cross-functional collaboration skills.

Responsibilities

• Develop and maintain sales dashboards and performance analytics for key KPIs.
• Analyze sales performance across channels, regions, branches, territories, customers, salespersons, and products.
• Ensure timely sales administration, order coordination, documentation, customer requests, and Customer Services.
• Lead sales forecasting using historical performance, pipeline trends, and market indicators.
• Drive territory, quota, target allocation, productivity, and incentive planning.
• Improve sales processes, SOPs, Work Instructions, approval flows, and administrative procedures.
• Manage and improve sales systems, reporting tools, and digital solutions.
• Establish data governance and standardized KPIs for accurate and reliable sales information.
• Lead the Sales Excellence & Data Analytics team in delivering analysis, reports, dashboards, and insights.

Skills

Sales analytics

Dashboards

Forecasting

KPI management

Cross-functional collaboration

Leadership

Education

Bachelor's degree in Business Administration / Management / Industrial Engineering / Computer Science / Information Systems / Statistics / Data Analytics / Economics

Job description

• Develop and maintain sales dashboards and performance analytics covering key sales KPIs.
• Analyze sales performance across channels, regions, branches, territories, customers, salespersons, and products.
• Ensure timely sales administration, order coordination, documentation, customer requests, and Customer Services.
• Lead sales forecasting using historical performance, pipeline trends, and market indicators.
• Drive territory, quota, target allocation, productivity, and incentive planning.
• Improve sales processes, SOPs, Work Instructions, approval flows, and administrative procedures.
• Manage and improve sales systems, reporting tools, and digital solutions.
• Establish data governance and standardized KPIs for accurate and reliable sales information.
• Lead the Sales Excellence & Data Analytics team in delivering analysis, reports, dashboards, and insights.

Requirements

• Bachelor's Degree in Business Administration, Management, Industrial Engineering, Computer Science, Information Systems, Statistics, Data Analytics, Economics, or related fields.
• 8–10 years of relevant experience, including managerial or team-leadership experience.
• Experience in Sales Operations, Sales Excellence, Business Analytics, Commercial Operations, or Sales Support.
• Experience in manufacturing, FMCG, building materials, coatings, B2B distribution, or multi-channel sales is preferred.
• Professional working proficiency in English.
• Strong skills in data analysis, sales reporting, dashboards, and business systems.
• Strong understanding of sales analytics, forecasting, KPI, territory & quota management, incentives, and process improvement.
• Strong analytical, problem-solving, leadership, communication, stakeholder management, and cross-functional collaboration skills.