Sales Excellence Lead

PT Mowilex Indonesia; Jakarta Pusat; On-site; IDR 279,000,000 - 446,400,000; Full time

Job summary

PT Mowilex Indonesia is seeking a seasoned Sales Excellence & Data Analyst to develop and maintain dashboards, lead forecasting, and improve sales processes. The role collaborates with Sales Leadership, Finance, and HR to optimize territories, quotas, and incentives, while ensuring data governance and reliable reporting.

The ideal candidate has 8–10 years in Sales Operations or related fields, strong Excel and CRM skills, and proficiency in Power BI.

Qualifications

• Bachelor’s degree in a business-related field.
• 8–10 years of relevant professional experience, including managerial or team leadership roles.
• Proven experience in Sales Operations, Revenue Operations, Sales Excellence, Commercial Operations, Business Analytics, or Sales Support.
• Experience in manufacturing, FMCG, building materials, coatings, or multi-channel sales is preferred.
• Professional working proficiency in English, both written and verbal.
• Advanced proficiency in Microsoft Excel and strong expertise in CRM systems.
• Proficiency in Power BI or other BI tools, ERP/Epicor, sales reporting, and dashboarding tools.
• Strong knowledge of sales analytics, forecasting, KPI development, territory and quota management, incentive administration, sales process optimization, CRM administration, data governance, root cause analysis, process improvement, project management, and customer support operations.
• Strong analytical thinking, business acumen, problem-solving, stakeholder management, and communication skills.

Responsibilities

• Develop and maintain sales dashboards for revenue, volume, growth, quota attainment, customer performance, product performance, funnel indicators, and key sales KPIs.
• Analyze performance by channel, region, branch, territory, customer, salesperson, and product to identify gaps, risks, trends, and growth opportunities.
• Lead the sales forecasting process using historical performance, pipeline trends, seasonality, order patterns, customer behavior, and relevant market indicators.
• Support the design and review of sales territories, quotas, target allocation, productivity measures, and sales incentive structures with Sales Leadership, Finance, and HR.
• Continuously improve sales processes, SOPs, Work Instructions, approval flows, and administrative procedures to improve speed, accuracy, control, and internal service quality.
• Manage the sales technology ecosystem, including CRM, ERP/Epicor, BI dashboards, and reporting tools, covering requirements, testing, enhancements, user adoption, and issue resolution.
• Establish data governance and standard KPI definitions to ensure sales information is accurate, consistent, complete, and reliable for management decision-making.
• Lead the Sales Excellence & Data Analyst Section in producing recurring and ad hoc analysis, management reports, executive dashboards, and decision-support insights.
• Lead the CSO Section to ensure timely sales administration, order coordination, documentation, customer request handling, and structured issue follow-up.

Skills

Sales analytics

Forecasting

KPI development

Cross-functional leadership

Data governance

Power BI

Excel

CRM administration

Education

Bachelor’s degree in Business Administration / relevant field

Tools

Power BI

Epicor ERP

CRM systems

Job description

Develop and maintain sales dashboards covering revenue, volume, growth, quota attainment, customer performance, product performance, funnel indicators, and key sales KPIs.

Analyze performance by channel, region, branch, territory, customer, salesperson, and product to identify gaps, risks, trends, and growth opportunities.

Lead the sales forecasting process using historical performance, pipeline trends, seasonality, order patterns, customer behavior, and relevant market indicators.

Support the design and review of sales territories, quotas, target allocation, productivity measures, and sales incentive structures with Sales Leadership, Finance, and HR.

Continuously improve sales processes, SOPs, Work Instructions, approval flows, and administrative procedures to improve speed, accuracy, control, and internal service quality.

Manage the sales technology ecosystem, including CRM, ERP/Epicor, BI dashboards, and reporting tools, covering requirements, testing, enhancements, user adoption, and issue resolution.

Establish data governance and standard KPI definitions to ensure sales information is accurate, consistent, complete, and reliable for management decision-making.

Lead the Sales Excellence & Data Analyst Section in producing recurring and ad hoc analysis, management reports, executive dashboards, and decision-support insights.

Lead the CSO Section to ensure timely sales administration, order coordination, documentation, customer request handling, and structured issue follow-up.

Job Requirements

Bachelor’s Degree in Business Administration, Management, Industrial Engineering, Computer Science, Information Systems, Statistics, Data Analytics, Economics, or a related field.

Minimum 8–10 years of relevant professional experience, including experience in managerial or team leadership roles.

Proven experience in Sales Operations, Revenue Operations, Sales Excellence, Commercial Operations, Business Analytics, or Sales Support.

Experience in manufacturing, FMCG, building materials, coatings, B2B distribution, or multi-channel sales is preferred.

Professional working proficiency in English, both written and verbal.

Advanced proficiency in Microsoft Excel and strong expertise in CRM systems.

Proficiency in Power BI or other Business Intelligence tools, ERP/Epicor, sales reporting, and dashboarding tools.

Strong knowledge of sales analytics, sales forecasting, KPI development, territory and quota management, incentive administration, sales process optimization, CRM administration, data governance, root cause analysis, process improvement, project management, and customer support operations.

Strong analytical thinking, business acumen, problem-solving, stakeholder management, and communication skills.

Demonstrated ability to lead teams, collaborate cross-functionally, manage processes, and deliver results.

Highly process-oriented, data-driven, and results-oriented, with the ability to translate data and insights into actionable business decisions.

A dream was started in March 1970, a dream to create a high quality Decorative Paint product. A dream which transformed into an ambition to create paint and coating products that can stand on the international stage. As a local brand, we have been continually striving to improve and push ourselves to the limit of creating products that caters to the needs of our customers and to keep up with the ever evolving technological advancement. Our commitment to quality is the one thing that defines our company. Consistently using the best manufacturing practices with the best material available, we deliver products that will satisfy and even exceed the expectations of our customers.

We're proud to announce that our products has been used in many premium class housing projects, premium commercial blocks, and various hotels and apartments throughout the country. Our values makes us work with all our hearts to create a product that can touch all aspects of our customer's life, including but not limited to their family, their workplace, their house, and their immediate surroundings.

We aim to be the market leader of paint and coating industry in Indonesia, and afterwards, the world.

A dream was started in March 1970, a dream to create a high quality Decorative Paint product. A dream which transformed into an ambition to create paint and coating products that can stand on the international stage. As a local brand, we have been continually striving to improve and push ourselves to the limit of creating products that caters to the needs of our customers and to keep up with the ever evolving technological advancement. Our commitment to quality is the one thing that defines our company. Consistently using the best manufacturing practices with the best material available, we deliver products that will satisfy and even exceed the expectations of our customers.

We're proud to announce that our products has been used in many premium class housing projects, premium commercial blocks, and various hotels and apartments throughout the country. Our values makes us work with all our hearts to create a product that can touch all aspects of our customer's life, including but not limited to their family, their workplace, their house, and their immediate surroundings.

We aim to be the market leader of paint and coating industry in Indonesia, and afterwards, the world.