Sales Operation Manager

PT Tawada Healthcare; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT. Tawada Healthcare is seeking a results-driven professional to lead sales force mapping and optimize customer coverage across our Indonesian market.

You will develop sales territory plans and coverage strategies to support effective customer visits and partnerships with internal teams. The role requires strong analytical and numerical skills, advanced Excel, and experience in territory management, customer segmentation, and sales performance analysis.

Qualifications

• Bachelor’s degree in Business, Management, Industrial Engineering, Supply Chain, Statistics, or related fields.
• Minimum 2–3 years of experience in Sales Force Effectiveness, Sales Operations, Commercial Excellence, Sales Planning, or related roles.
• Strong analytical and numerical skills with excellent Microsoft Excel skills; experience with Power BI or other data visualization tools is a plus.
• Good understanding of territory management, sales force sizing, customer segmentation, targeting, and sales coverage optimization.
• Experience in analyzing sales performance, productivity, incentive schemes, and customer potential.
• Strong problem-solving and business acumen, with the ability to turn data into actionable insights.
• Detail-oriented, organized, and able to work with large datasets and multiple stakeholders.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Perform sales force mapping and optimize customer coverage based on business needs and potential.
• Develop sales territory and coverage strategies to support effective customer visits.
• Analyze inventory requirements and optimize stock levels based on product usage and customer demand.
• Develop inventory placement strategies to ensure product availability while minimizing overstock, slow-moving, and expired stock.
• Monitor sales and inventory performance and provide recommendations for improvement.
• Analyze customer profitability based on product usage and sales-related costs.
• Prepare reports and provide business insights to support management decision-making.
• Collaborate with Sales, Inventory, Finance, and related functions in sales planning and operational optimization.

Skills

Analytical skills

Advanced Excel

Territory management

Customer segmentation

Sales coverage optimization

Cross-functional collaboration

Strong communication

Data-driven insights

Problem solving

Education

Bachelor’s degree in Business, Management, Industrial Engineering, Supply Chain, Statistics, or related fields

Tools

Excel

Power BI

Job description

Perform sales force mapping and optimize customer coverage based on business needs and potential.

Develop sales territory and coverage strategies to support effective customer visits.

Analyze inventory requirements and optimize stock levels based on product usage and customer demand.

Develop inventory placement strategies to ensure product availability while minimizing overstock, slow-moving, and expired stock.

Monitor sales and inventory performance and provide recommendations for improvement.

Analyze customer profitability based on product usage and sales-related costs.

Prepare reports and provide business insights to support management decision-making.

Collaborate with Sales, Inventory, Finance, and related functions in sales planning and operational optimization.

Job Qualification :

Bachelor’s degree in Business, Management, Industrial Engineering, Supply Chain, Statistics, or related fields.

Minimum 2–3 years of experience in Sales Force Effectiveness, Sales Operations, Commercial Excellence, Sales Planning, or related roles.

Strong analytical and numerical skills with excellent Microsoft Excel skills; experience with Power BI or other data visualization tools is a plus.

Good understanding of territory management, sales force sizing, customer segmentation, targeting, and sales coverage optimization.

Experience in analyzing sales performance, productivity, incentive schemes, and customer potential.

Strong problem-solving and business acumen, with the ability to turn data into actionable insights.

Detail-oriented, organized, and able to work with large datasets and multiple stakeholders.

Strong communication and cross-functional collaboration skills.

PT. Tawada Healthcare is a national company with the main focused business in the Healthcare Services and Medical Equipment. We’ve been exclusively appointed by various of multinational companies from around the world to be their Exclusive Sole Agent or Dealer to market, to sale, to import, to distribute and to service wide range of products.

Our main office is located at Jakarta and we have several other branch offices in most of the major cities in Indonesia.

VISION : To be the most integrated and reliable healthcare provider in Indonesia.

MISSION : To serve all our customers and persons that need our service with CARE.

PT. Tawada Healthcare is a national company with the main focused business in the Healthcare Services and Medical Equipment. We’ve been exclusively appointed by various of multinational companies from around the world to be their Exclusive Sole Agent or Dealer to market, to sale, to import, to distribute and to service wide range of products.

Our main office is located at Jakarta and we have several other branch offices in most of the major cities in Indonesia.

VISION : To be the most integrated and reliable healthcare provider in Indonesia.

MISSION : To serve all our customers and persons that need our service with CARE.