Sales Coordinator: Order Management & Customer Support

AYANA Hospitality; Jakarta Pusat; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

AYANA Hospitality in Jakarta is seeking an experienced Sales Coordinator to support the field sales team, manage schedules, and ensure timely processing of orders. You will act as a reference point for colleagues and customers, maintaining documentation and communicating relevant information.

The role emphasizes organization, strong English communication, and teamwork to drive sales performance and long-term company growth in Indonesia.

Qualifications

• Proven experience in sales; experience as a sales coordinator or in other administrative positions is a plus.
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.
• Indonesian citizenship is required.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team's progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies

Skills

Sales experience

English proficiency

Well-organized

Communication skills

Team player

Tools

MS Office

Job description

AYANA Hospitality in Jakarta is seeking an experienced Sales Coordinator to support the field sales team, manage schedules, and ensure timely processing of orders. You will act as a reference point for colleagues and customers, maintaining documentation and communicating relevant information.

The role emphasizes organization, strong English communication, and teamwork to drive sales performance and long-term company growth in Indonesia.