Sales Associate (Jewellery Representative)

PT. Central Mega Kencana; Jakarta Pusat; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

PT. Central Mega Kencana in Jakarta is seeking a dedicated Jewellery Sales Associate to support the sales team and drive lead conversion. You will present products, build strong customer relationships, and guide clients from inquiry to purchase in a premium store environment.

The role emphasizes proactive follow-up across channels, accurate record-keeping, and achievement of individual sales targets while collaborating with store colleagues to maximize opportunities.

Responsibilities

• Support the sales team in managing and following up on customer leads.
• Convert leads into sales through effective communication and product presentation.
• Build and maintain strong relationships with prospective and existing customers.
• Identify customer needs and recommend suitable jewellery products.
• Assist customers throughout the sales process, from initial inquiry to purchase.
• Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Achieve individual sales targets and contribute to overall store performance.
• Provide excellent customer service and ensure a premium customer experience.
• Collaborate with the store team to maximize sales opportunities and lead conversion.

Job description

• Support the sales team in managing and following up on customer leads.
• Convert leads into sales through effective communication and product presentation.
• Build and maintain strong relationships with prospective and existing customers.
• Identify customer needs and recommend suitable jewellery products.
• Assist customers throughout the sales process, from initial inquiry to purchase.
• Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Achieve individual sales targets and contribute to overall store performance.
• Provide excellent customer service and ensure a premium customer experience.
• Collaborate with the store team to maximize sales opportunities and lead conversion.