Sales Executive (Jewellery Representative)

PT. Central Mega Kencana; Cirebon; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

PT. Central Mega Kencana in Cirebon is seeking a Sales Associate to support the sales team, convert leads into sales, and build strong customer relationships. You will identify customer needs, present jewellery products, and assist customers from inquiry to purchase.

Maintain records of interactions, follow up via WhatsApp/phone/social channels, and strive to achieve personal sales targets while contributing to overall store performance and a premium customer experience.

Responsibilities

• Support the sales team in managing and following up on customer leads.
• Convert leads into sales through effective communication and product presentation.
• Build and maintain strong relationships with prospective and existing customers.
• Identify customer needs and recommend suitable jewellery products.
• Assist customers throughout the sales process, from initial inquiry to purchase.
• Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Achieve individual sales targets and contribute to overall store performance.
• Provide excellent customer service and ensure a premium customer experience.
• Collaborate with the store team to maximize sales opportunities and lead conversion.

Job description

Key Responsibilities

• Support the sales team in managing and following up on customer leads.
• Convert leads into sales through effective communication and product presentation.
• Build and maintain strong relationships with prospective and existing customers.
• Identify customer needs and recommend suitable jewellery products.
• Assist customers throughout the sales process, from initial inquiry to purchase.
• Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Achieve individual sales targets and contribute to overall store performance.
• Provide excellent customer service and ensure a premium customer experience.
• Collaborate with the store team to maximize sales opportunities and lead conversion.