Jewellery Sales Specialist - Lead Conversion & Experience

PT. Central Mega Kencana; Denpasar; On-site; IDR 44,640,000 - 75,888,000; Full time

Job summary

PT. Central Mega Kencana in Bali is seeking a proactive jewelry sales associate who can support the sales team, convert leads, and build lasting customer relationships.

You will identify customer needs and recommend products, assist customers from inquiry to purchase, and maintain accurate records of interactions and sales activity. Join a dynamic store team to achieve targets, provide premium service, and maximize sales opportunities across channels including WhatsApp, phone, and social media.

Qualifications

• Support the sales team in managing and following up on customer leads.
• Convert leads into sales through effective communication and product presentation.
• Build and maintain strong relationships with prospective and existing customers.
• Identify customer needs and recommend suitable jewellery products.
• Assist customers throughout the sales process, from initial inquiry to purchase.
• Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Achieve individual sales targets and contribute to overall store performance.
• Provide excellent customer service and ensure a premium customer experience.
• Collaborate with the store team to maximize sales opportunities and lead conversion.

Responsibilities

• Support the sales team in managing and following up on customer leads.
• Convert leads into sales through effective communication and product presentation.
• Build and maintain strong relationships with prospective and existing customers.
• Identify customer needs and recommend suitable jewellery products.
• Assist customers throughout the sales process, from initial inquiry to purchase.
• Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Achieve individual sales targets and contribute to overall store performance.
• Provide excellent customer service and ensure a premium customer experience.
• Collaborate with the store team to maximize sales opportunities and lead conversion.

Job description

PT. Central Mega Kencana in Bali is seeking a proactive jewelry sales associate who can support the sales team, convert leads, and build lasting customer relationships.

You will identify customer needs and recommend products, assist customers from inquiry to purchase, and maintain accurate records of interactions and sales activity. Join a dynamic store team to achieve targets, provide premium service, and maximize sales opportunities across channels including WhatsApp, phone, and social media.