Sales Admin Officer

Terumo; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Terumo in Jakarta is seeking an Administrative Coordinator to support the Sales and Marketing team under the Workplace Experience Manager. You will handle calls, prepare documents, manage LOA/MOU/MOM/DA, and assist with office operations.

You will map customer data with IT, monitor sales data in Power BI, arrange travel for the team, and help with expense reporting and ad-hoc projects, ensuring compliance with internal rules.

Qualifications

• Diploma or Bachelor's degree in Business, Economics, Healthcare, or Data Science.
• Minimum of 3 years’ experience in a similar position; fresh graduates welcome to apply.
• Fluent in English, both written and spoken; strong communication skills required.

Responsibilities

• Coordinate administrative activities to support Sales and Marketing under the Workplace Experience Manager.
• Answer and screen inbound calls; transfer to the appropriate personnel and take messages.
• Prepare and manage office documentation (LOA, MOU, MOM, DA) and preparation of certificates.
• Calculate Sales and Marketing incentives on a quarterly basis.
• Map and maintain customer database in collaboration with IT; monitor sales data with Power BI.
• Arrange travel and accommodation for the Sales and Marketing team; process overseas travel docs.
• Assist with PO and CAS documentation; support expense reporting and ad-hoc projects.

Skills

Detail-oriented

Strong communication

Fluent English

Problem-solving

Data analysis awareness

Education

Bachelor's or Diploma in Business, Economics, Healthcare, or Data Science

Tools

Microsoft Excel

Power BI

SAP Concur

Job description

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the Role

Coordinate administrative activities within the Sales and Marketing Department to support all operational activities under the supervision of the Workplace Experience Manager.

Key Functions / Responsibilities

• Answer and screen inbound calls; transfer calls to the appropriate personnel and take messages when recipients are unavailable.

• Perform sales administration duties.

• Prepare and manage office correspondence and documentation, including Letters of Appointment (LOA), Memoranda of Understanding (MOU), Minutes of Meeting (MOM), and Distributor Agreements (DA).

• Calculate Sales and Marketing incentives on a quarterly basis (every three months).

• Map and maintain the customer database in collaboration with the IT team.

• Monitor sales data using Power BI.

• Manage samples and maintain a logbook for demo units.

• Prepare certificates for product training, nursing workshops, and calibration.

• Prepare Certificates of Origin (COO) for products.

• Arrange travel and accommodation for the Sales and Marketing team.

• Handle overseas travel documentation, including passport renewals and visa applications, for the Sales and Marketing team.

• Prepare payment cover sheets and record proposals/CAS for Sales and Marketing.

• Assist the Sales and Marketing team with operational tasks, including providing Purchase Orders (PO) and CAS documentation.

• Support the Sales and Marketing Business Unit Head with expense reports.

• Perform ad-hoc projects and duties as assigned by the Head of Department or Management.

• Comply with PTTI rules and regulations.

Functional / Technical Skills

• Detail-oriented with strong problem-solving and critical thinking skills.

• Fluent in English, both written and spoken.

• Strong communication skills with excellent verbal and written abilities.

• Computer literate; proficient in Microsoft Excel (mandatory). Familiarity with SAP Concur is an advantage.

• Experience or familiarity with data analysis is an added advantage.

Education & Experience

• Diploma or Bachelor’s degree from a reputable university, preferably in Business, Economics, Healthcare, or Data Science.

• Minimum of 3 years’ experience in a similar position; fresh graduates are also welcome to apply.