Sales

52 Coffee Roastery; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

52 Coffee Roastery in Malang, East Java, is seeking a Sales Representative to develop the market and drive coffee bean sales to business and retail customers. You will prospect, visit clients, and manage accounts.

The role requires at least 2 years in sales, strong communication, and the ability to work independently and as part of a team. Proficiency with Tokopedia, WhatsApp Business, and basic email marketing is preferred.

Qualifications

• Good communication and negotiation skills.
• Target-oriented with motivation to achieve sales results.
• Able to build and maintain customer relationships.
• Able to work independently and as part of a team.
• Active English language ability for basic business communication.

Responsibilities

• Achieve monthly sales targets set by the company.
• Conduct prospecting and identify new customers in coffee shop, café, restaurant, hotel, office, retail, and related segments.
• Develop and maintain good relationships with existing customers.
• Conduct active customer visits and sales visits.
• Offer roasted coffee beans and related products according to customer needs.
• Follow up on leads, quotations, orders, and potential customers.
• Create activity and sales achievement reports periodically.
• Manage customer communication via WhatsApp Business, email and other media.
• Support digital marketing activities including email marketing and marketplace management.
• Assist with sales administration and product management on marketplaces, particularly Tokopedia.

Skills

Communication & negotiation

Target-oriented

Customer relationship management

Independent & team player

English proficiency

Email marketing understanding

Tools

Tokopedia marketplace

WhatsApp Business

Microsoft Excel

Microsoft Word

Job description

Sales Representative role in a coffee roastery company based in Malang, East Java. The position involves developing the market, acquiring new customers, maintaining relationships with existing customers, and increasing sales of roasted coffee beans to business and retail customers. You will work Monday to Saturday, 09.00–17.00 WIB, with 26 working days per month.

Key responsibilities

• Achieve monthly sales targets set by the company
• Conduct prospecting and identify new customers, particularly in coffee shop, café, restaurant, hotel, office, retail, and related business segments
• Develop and maintain good relationships with existing customers
• Conduct active customer visits and sales visits
• Offer roasted coffee beans products and related products according to customer needs
• Follow up on leads, quotations, orders, and potential customers
• Create activity reports and sales achievement reports periodically
• Manage customer communication through WhatsApp Business, email, and other communication media
• Support digital marketing activities, including email marketing and marketplace management
• Assist with sales administration and product management on marketplaces, particularly Tokopedia

About you

• Minimum 2 years of work experience as Sales Representative, Sales Executive, Sales Officer, or similar position
• Good communication and negotiation skills
• Target-oriented with high motivation to achieve sales results
• Able to build and maintain customer relationships
• Able to work independently and as part of a team
• Proficient in Microsoft Office, particularly Microsoft Excel and Microsoft Word
• Understanding of WhatsApp Business for customer communication and follow-up
• Understanding of basic email marketing
• Understanding of marketplace administration, particularly Tokopedia
• Active English language ability, minimum for basic business communication
• Own personal vehicle (motorcycle) and valid driving license
• Domiciled in Malang City or surrounding areas
• Physically and mentally healthy
• Professional, neat, attractive appearance and confident

Fixed salary according to experience and qualifications

Sales incentive based on target achievement

Opportunity to develop with the company in the coffee roastery and F&B industry

Opportunity to expand networking and experience in the coffee industry